Summary
Overview
Work History
Education
Skills
Timeline
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Tyrell Jackson

Bringhurst,Guam

Summary

Dynamic and experienced professional with a distinguished career in the U.S. Air Force Services, excelling in roles encompassing food service management, security oversight, and mortuary affairs. Successfully directed large teams, optimized multimillion-dollar contracts, and ensured operational excellence in varied service domains. Played instrumental roles in key operations, such as INHERENT RESOLVE and SPARTAN SHIELD in Kuwait, underscoring adaptability and resilience. A graduate of the Airman Leadership School with an Associate's degree in Hospitality and Fitness Management. Demonstrated expertise in inter-agency collaboration, process enhancement, and upholding superior quality and safety standards.

Recipient of multiple accolades that include the Air and Space Commendation Medal, the Air and Space Achievement Medal with an Oak Leaf Cluster, the Humanitarian Service Medal with a Service Star, and more, highlighting an unwavering dedication to duty and excellence in service.

As I transition from military service, I'm eager to apply my robust skill set, leadership acumen, and collaborative capabilities in a pivotal role, driving operational success and team synergy.

Awards & Decorations:

Overview

7
7
years of professional experience
11
11
years of post-secondary education

Work History

Services Specialist

U.S Air Force
Tamuning, Guam
05.2016 - Current
  • As a Services Specialist in the U.S. Air Force, I managed and supervised a range of service operations aimed at improving the morale and well-being of airmen and their families. My responsibilities spanned across areas such as food service, lodging, fitness, recreation, mortuary affairs, and readiness programs. I ensured efficient service delivery, maintained strict compliance with military and health regulations, and led training programs to enhance the skills and capabilities of junior service members. Leveraging strong leadership and organizational skills, I played a crucial role in maintaining high standards of living and enhancing the overall quality of life within the military community. Implemented effective social media strategies facilitate new business and promote patronage in existing customers.


Section Chief

U.S Air Force
Ali Al Salem, Kuwait
01.2023 - 07.2023

During this time as a Food Service Section Chief in support of Operation INHERENT RESOLVE and SPARTAN SHIELD, I served as a Food Service Section Chief, stepping up to a Senior Master Sergeant role. My leadership and management encompassed:

  • Operational Leadership: Directed a diverse team of 121 personnel, orchestrating five pivotal operations tied to a $6 million food service contract, successfully serving over one million meals.
  • Financial Oversight: Efficiently managed operations to generate an impressive $6.6 million in revenue, ensuring judicious use of resources and maximizing returns.
  • Collaborative Exercises: Spearheaded the OPERATION AGILE SPARTAN IV exercise. Collaborated with two distinct organizations, transferring $7,200 in subsistence, which played a pivotal role in enabling agile combat employment capabilities to deploy 55 key personnel.
  • International Collaboration: Hosted officials from the Royal Canadian Air Force and facilitated the wing's inaugural North Atlantic Treaty Organization (NATO) food audit across three facilities, overseeing $461,000 in rations. This effort ensured strict adherence to coalition dietary standards.
  • Asset Management: Vigilantly oversaw an $804,000 war material program. In collaboration with public health officials, identified $115,000 in expired assets. Subsequently led a $20,000 Meal Ready to Eat disposal initiative, rectifying a year-long deficiency.

Awards and Recognitions:

  • Recognized as the Non-Commissioned Officer of the Month due to my dedication and exceptional performance.
  • Under my leadership, my team secured five squadron and two Air Force Central Command awards, highlighting our collective commitment to excellence.
  • Awarded the Air Force Commendation Medal for my outstanding service and achievements during the deployment.

In this role, my dedication to operational efficiency, fiscal responsibility, and inter-agency collaboration contributed significantly to our mission's success and reinforced the values of the U.S. Air Force.

Security Manager

U.S Air Force
Gunsan, Korea
02.2021 - 12.2022

As a Security Manager in the U.S. Air Force Services division, I upheld the safety and security of military personnel, assets, and classified information. My rigorous commitment to the Air Force's core values was demonstrated through my implementation of effective security measures and procedures. My core responsibilities and distinguished achievements encompass:

  • Risk Assessment: Regularly assessed security vulnerabilities, devising and recommending countermeasures to neutralize potential threats.
  • Policy & Procedure Implementation: Authored and updated security policies and protocols to stay aligned with military directives and evolving security challenges.
  • Training & Mentorship: Orchestrated detailed training modules for service members, fostering a culture of security consciousness and adherence.
  • Incident Response: Spearheaded incident management, ensuring swift and effective responses to any security breaches.
  • Physical and Information Security: Overlaid robust mechanisms to protect facilities, tangible assets, and sensitive data through access controls, monitoring systems, and collaboration with IT teams.
  • Inter-Agency Collaboration: Actively engaged with other military departments, government bodies, and international allies to fortify our security strategies and knowledge exchange.
  • Security Resource Allocation: Strategically distributed security assets, encompassing both equipment and personnel, guaranteeing sustained readiness.
  • Professional Development: Graduated from the Airman Leadership School, honing leadership, management, and communication skills essential for an NCO.

Awards and Recognitions:

  • Air Force Commendation Medal: Awarded for exceptional service and leadership as a Non-Commissioned Officer.
  • Humanitarian Medals (x2): Recognized twice for significant contributions to humanitarian efforts, exemplifying the Air Force’s commitment to aiding those in need.
  • Air Force Services Medal: Honored for exemplary dedication and service within the Air Force Services division.

In this crucial role, my leadership prowess, strategic foresight, and dedicated service were foundational in maintaining an unyielding security framework, contributing immensely to our mission's success.

Mortuary Affairs Specialist

U.S Air Force
Songtan, Pyeongtaek
04.2019 - 04.2020

As a Mortuary Affairs Specialist in the U.S. Air Force, I held the solemn responsibility of ensuring the dignified care and handling of the deceased, honoring their service and sacrifice. My primary duties and achievements include:

  • Recovery Operations: Coordinated and led the recovery, identification, and preparation of deceased service members, consistently upholding the highest military standards and protocols.
  • Family Liaison: Acted as a compassionate point of contact for grieving families, guiding them through challenging times with empathy and providing necessary information.
  • Awards and Recognition:
  • Quarterly Award Recipient: Recognized as the top Airman in my unit, showcasing dedication, professionalism, and an unwavering commitment to my duties.
  • Korean Good Neighbor Award: Awarded for fostering positive relations and cultural exchange with the local Korean community, further strengthening U.S. and South Korean ties during my deployment.
  • Achievement Medals: Twice decorated for significant achievements that contributed to the unit's mission success and for demonstrating outstanding dedication to duty.
  • Interagency Collaboration: Collaborated with other military branches, governmental agencies, and international entities on joint or overseas mortuary missions.
  • Record Keeping: Maintained meticulous records of all decedents, ensuring seamless documentation from initial recovery to final disposition.
  • Ceremonial Duties: Played a pivotal role in planning and coordinating memorial services, funerals, and military honors ceremonies.
  • Training & Mentorship: Trained and mentored junior team members, ensuring the continuation of high standards in mortuary processes.

In my role, I consistently demonstrated deep compassion, an eye for detail, and professionalism, ensuring every service member under my care received the honor they deserved.

Food Service Supervisor

Air Force
Tamuning , Guam
05.2016 - 03.2019

In my role as a Food Service Supervisor with the U.S. Air Force, I oversaw the day-to-day operations of the military dining facility, ensuring the provision of nutritious and appetizing meals to service members and their families. My core responsibilities included:

  • Operational Leadership: Directed a team of food service professionals, ensuring the timely and efficient preparation and service of meals, in adherence to strict military and health standards.
  • Menu Planning & Nutrition: Collaborated with nutritionists to curate balanced meal plans, taking into account dietary restrictions and ensuring service members received the fuel needed for peak performance.
  • Training & Development: Conducted regular training sessions to keep the team up-to-date on food safety regulations, culinary techniques, and customer service standards.
  • Resource Management: Managed inventory, ordered supplies, and oversaw the maintenance of kitchen equipment, ensuring uninterrupted food service operations.
  • Quality Control: Regularly inspected meal preparations and service to ensure they met or exceeded military quality standards and took corrective actions as necessary.
  • Health & Safety Compliance: Ensured the dining facility maintained strict hygiene and safety standards, minimizing health risks and ensuring a safe dining environment for all.
  • Customer Feedback: Actively sought feedback from diners and implemented improvements to enhance meal quality and overall dining experience.

Throughout my tenure, I utilized strong organizational and leadership skills to maintain efficient operations, foster team collaboration, and ensure the highest standards of food service delivery.

Education

Associate of Applied Science - Hospitality And Fitness Management

Air University
Montgomery, AL
05.2016 - 12.2022

Bachelor of Science - Cyber Technology

University of Maryland Global Campus
3501 University BLVD E Aldephi, MD 20783
08.2019 - Current

Skills

Leadership & Team Management

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Timeline

Section Chief

U.S Air Force
01.2023 - 07.2023

Security Manager

U.S Air Force
02.2021 - 12.2022

Bachelor of Science - Cyber Technology

University of Maryland Global Campus
08.2019 - Current

Mortuary Affairs Specialist

U.S Air Force
04.2019 - 04.2020

Services Specialist

U.S Air Force
05.2016 - Current

Food Service Supervisor

Air Force
05.2016 - 03.2019

Associate of Applied Science - Hospitality And Fitness Management

Air University
05.2016 - 12.2022
Tyrell Jackson