Tyrell Phillips
Quincy,MA
Summary
Reliable, punctual, and hardworking professional with a consistently positive attitude and strong work ethic. Self-motivated and goal-oriented, with a proven ability to manage responsibilities efficiently while maintaining high standards. Known for dependability, adaptability, and a willingness to learn and grow in new environments. Works effectively both independently and as part of a team, with strong written and verbal communication skills that support excellent customer service and collaboration.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Warehouse Worker
UPS
Norwood, MA
11.2022 - Current
- Operated forklifts and pallet jacks to efficiently move inventory across warehouse floors.
- Received and sorted incoming shipments, ensuring accuracy in order fulfillment.
- Maintained clean and organized workspaces to adhere to safety standards.
- Collaborated with team members to streamline packing and shipping processes.
- Trained new employees on warehouse procedures and equipment usage for improved efficiency.
- Implemented safety protocols, reducing workplace incidents and enhancing operational safety culture.
- Assisted in developing workflow improvements that increased overall productivity within the team.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100+ pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped train new employees in safe practices and warehouse procedures.
- Managed warehouse operations and verified proper shipment procedures.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Strapped items down over protective padding to secure throughout transportation.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Driver, Warehouse Orders
UPS
Watertown, MA
11.2022 - 01.2023
- Operated delivery vehicles to transport warehouse orders efficiently to designated locations.
- Loaded and unloaded packages using forklifts and hand trucks, ensuring safety protocols were followed.
- Maintained accurate inventory records through regular scanning and updating of tracking systems.
- Assisted in training new drivers on best practices for route navigation and package handling.
- Optimized delivery routes to reduce transit times and enhance overall operational efficiency.
- Conducted pre-trip inspections on vehicles to ensure compliance with safety regulations and standards.
- Collaborated with warehouse staff to coordinate timely order fulfillment and minimize delays.
- Resolved logistical issues by communicating effectively with dispatch teams during peak operations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Successfully avoided time delivery delays by carefully planning best routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Protected people and equipment from hazardous materials by using correct procedures.
- Filled out load paperwork and DOT-mandated log books.
- Kept detailed records of deliveries and money received from customers.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Warehouse Worker
Super Value
Braintree, MA
06.2001 - 05.2022
- Conducted regular inventory checks, identifying discrepancies for timely resolution.
- Consistently lifted materials weighing as much as 100+ pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Janitor
Veterans Hospital
West Roxbury, MA
10.2003 - 02.2007
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Operated floor care equipment to ensure high standards of facility hygiene.
- Conducted regular inspections to identify maintenance needs and safety hazards.
- Collaborated with healthcare staff to meet specific cleaning requirements for infection control.
- Implemented efficient waste disposal methods, adhering to hospital regulations.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Education
High School Diploma -
Madison Park Technical Vocational High School
Boston, MASkills
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Attention to detail
- Problem-solving
- Material handling
- Pallet jack handling
- Shipping and receiving
- Material loading and unloading
- Pallet jacks
- Forklift operation
Warehouse organization
Certification
- Electric Training - 09/2007-06/2001
- OSHA Training - 07/2006-07/2007
Timeline
Warehouse Worker
UPS
11.2022 - Current
Driver, Warehouse Orders
UPS
11.2022 - 01.2023
Janitor
Veterans Hospital
10.2003 - 02.2007
Warehouse Worker
Super Value
06.2001 - 05.2022
High School Diploma -
Madison Park Technical Vocational High School