Tyrell Ribble
Alfred,NY
Overview
3
3
years of professional experience
Work History
Diesel Technician
Johnson Equipment
Farmington , NY
07.2021 - Current
- Removed components and completed repairs or installed new replacements.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Troubleshot systems, traced problems and diagnosed root causes.
- Replaced parts such as belts, hoses and motors on different systems.
- Assessed engines to inform preventive maintenance work.
- Completed warranty services and submitted required paperwork.
- Diagnosed mechanical problems for repair or replacement.
Shift Leader
Royal Carwash
Canandaigua, NY
09.2020 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Customer Service
Ontario Mall Antiques
Farmington, NY
08.2019 - 07.2020
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Sorted and processed incoming reports before putting data into processing software.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Diesel Technology - Diesel Mechanics
Alfred State
Alfred Station, NY05.2023
High School Diploma -
Canandaigua Academy
Canandaigua, NY05.2021
Skills
- ABS Servicing
- Brake System Maintenance
- Steering Mechanisms
- Fluid Adjustments
- Forklift Operator Certification
- Customer Support
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Presenting Solutions
- Shift Scheduling
- Conflict Resolution
- Training Assistance
- Verbal and Written Communication
Timeline
Diesel Technician
Johnson Equipment
07.2021 - Current
Shift Leader
Royal Carwash
09.2020 - 08.2021
Customer Service
Ontario Mall Antiques
08.2019 - 07.2020
Diesel Technology - Diesel Mechanics
Alfred State
High School Diploma -
Canandaigua Academy
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