Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyrell Sheffield

Round Rock,United States

Summary

Accomplished professional with several years of experience guiding and developing employees. Proven leader with strong background supervising daily activities and leading teams to meet operational goals. Stellar problem solver with excellent judgment and professional attitude.

Overview

10
10
years of professional experience

Work History

Team Manager

Walmart
Round Rock, TX
12.2022 - Current
  • Maintained a positive work environment that promoted collaboration between team members.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Reviewed completed work to verify consistency, quality and conformance.

Supervisory Tax Examining Technician

Internal Revenue Service, IRS
Austin, TX
01.2021 - 10.2023
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
  • Answered questions from taxpayers and assisted individuals with completing tax forms.
  • Adjusted both individual and business accounts.

Store Manager

Circle K
Austin, TX
11.2021 - 11.2022
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
  • Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.

Executive Team Leader - Guest Experience

TARGET
Austin, US, US
03.2019 - 03.2021
  • Ensured customer satisfaction by maintaining high levels of accuracy throughout the entire order lifecycle.
  • Created reports on operational performance metrics such as cycle time, throughput rate, fill rate.
  • Organized warehouse operations, including receiving, stocking, picking, packing, shipping and returns.
  • Developed and maintained an efficient process for order fulfillment to ensure accuracy and timely delivery of goods.

Manager

CINERGY CINEMAS AND ENTERTAINMENT
Copperas Cove, US, US
02.2018 - 02.2019
  • Answered audience member questions when asked about the content of the show or give advice about other spots for lodging.
  • Worked all floor positions, maintenance, cleaning, and customer service.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.

Assistant Restaurant Manager

Hawaiian Wings and More
Arlington, TX
01.2015 - 12.2017
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Copperas Cove High School
Texas, TX
06.2018

Skills

  • Decision-making
  • Team building
  • People skills
  • Staff development
  • Sales Techniques
  • Tax return filing
  • Project management
  • Verbal and written communication
  • Conflict mediation
  • Store Merchandising
  • Customer Service
  • Store Operations Oversight
  • Payroll Management

Timeline

Team Manager

Walmart
12.2022 - Current

Store Manager

Circle K
11.2021 - 11.2022

Supervisory Tax Examining Technician

Internal Revenue Service, IRS
01.2021 - 10.2023

Executive Team Leader - Guest Experience

TARGET
03.2019 - 03.2021

Manager

CINERGY CINEMAS AND ENTERTAINMENT
02.2018 - 02.2019

Assistant Restaurant Manager

Hawaiian Wings and More
01.2015 - 12.2017

High School Diploma -

Copperas Cove High School

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Tyrell Sheffield