Tyrell Townsend
Middletown
Summary
Skilled Glazier/Laborer with extensive experience in construction and quality control, notably with Advanced Performance Glass. Demonstrated ability to lead and enhance team performance, leveraging Boom Lift certification and OSHA 30 knowledge. Proven track record in improving customer satisfaction and safety standards, embodying teamwork and technical proficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Glazier/Laborer
Advanced Performance Glass
06.2023 - 03.2025
- Set in Wall and Store front frames, along with the Glass for the frames
- Set Glass in from Boom Lifts off the Glass Rack or helping guide it with a Crane operator
- Caulked Primaries and Secondary's
- Caulked Finished beads
- Put up and fastened Hat channel, for exterior Panels
- Set in insulation between Hat channel, for exterior Panels
- Put up exterior building Panels, utilizing Lasers and Shims
- Fabricated exterior building Panels of all different types
- Fabricated brake metal details cutting it via Shear machine and using a Metal brake machine to end all of the angles
- Hooked up to, towed, and backed up full load trailers
- Worked 50+ Hours a week doing 10 Hour days
Laborer
DPR Construction
01.2021 - 05.2023
- Performed physical activities requiring heavy lifting, walking, and standing for long periods of time
- Utilized two way radios and hand signals to coordinate communication between equipment operators and I
- Prepared items for transportation, installing bracing, padding, and starpping to prevent damage
- Met company and OSHA safety guidelines for work site operations to minimize worker risk
- Worked with team members to complete assigned tasks and meet tight deadlines
- Controlled traffic in and around work zones
Construction Detail Security
Allied Universal
09.2020 - 01.2021
- Verified if workers had been COVID screened before entering jobsite
- Checked which company any deliveries coming in were for
- Aided in redirecting any deliveries that were for another jobsite
- Radioed to the General Contractor (DPR) of the construction site if someone didn't know where they were supposed to go
- Kept Guard post neat and orderly, always knowing where things were
Associate
Market 32
07.2018 - 09.2020
- Trained new team members in cash register operation, stock procedures, and handling/preparing procedures
- Trained and worked in 3 departments; Deli, Food Service, and Seafood
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
- Developed and implemented strategies to increase customer satisfaction and overall experience
Associate
Little Ceasars Pizza
06.2017 - 03.2018
- Built and maintained relationships with peers and upper management to drive team success
- Answered phones to help customers and resolve basic concerns
- Made the dough for the days in the morning, maintaining cleanliness of all machines and equipment
- Fulfilled all orders on a timely manner
Lifeguard
Worcester Parks and Recreation
07.2015 - 08.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Ensured swimmer safety by monitoring pool area and enforcing rules
- Monitored safety of guests in and around swimming pool
- Provided friendly customer service to guests and addressed concerns
Education
Associate of Arts - Business Administration
Quinsigamond Community College
Worcester, MA05-2018
Skills
- Construction
- Quality control
- Teamwork
- Boom Lift certified
- OSHA 30
Certification
- OSHA 30
- Boom lift
- Hot work
Timeline
Glazier/Laborer
Advanced Performance Glass
06.2023 - 03.2025
Laborer
DPR Construction
01.2021 - 05.2023
Construction Detail Security
Allied Universal
09.2020 - 01.2021
Associate
Market 32
07.2018 - 09.2020
Associate
Little Ceasars Pizza
06.2017 - 03.2018
Lifeguard
Worcester Parks and Recreation
07.2015 - 08.2016
- OSHA 30
- Boom lift
- Hot work
Associate of Arts - Business Administration
Quinsigamond Community College
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