Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
11
11
years of professional experience
Work History
Owner
Strive Group Home, LLC
11.2023 - Current
Managed day-to-day business operations.
Maintain safety for the clients at their home setting.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Enhanced residents'' quality of life by developing and implementing individualized care plans.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Mentored and coached staff to improve performance and interactions with residents.
Facilitated communication between residents, families, and community agencies to provide comprehensive support services.
Implemented behavior management strategies for positive outcomes in challenging situations.
Updated safety protocols in accordance with evolving industry standards, ensuring continued protection of all group home members from potential hazards or incidents.
Monitored resident medication administration for accuracy, adhering strictly to prescribed schedules and dosages for optimal health outcomes.
Provided leadership, guidance and support to staff members.
Spearheaded fundraising efforts to support social and community service initiatives.
Insurance Broker
High Desert Insurance Agency
04.2021 - 11.2023
Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Assisted clients with claims processing, ensuring a smooth experience during difficult times.
Calculated quotes and educated potential clients on insurance options.
Police Officer
State Of Colorado Department Of Human Services
12.2016 - 03.2021
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens and business owners.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Investigated and reported crimes, accidents, offenses, and damage to property.
Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Correctional Officer
State Of Colorado Department Of Human Services
12.2014 - 12.2016
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched rooms of patients to identify and confiscate contraband and other prohibited items.
Maintained safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching patients, rooms, and common areas.
Patrol Deputy
Las Animas County
04.2014 - 12.2014
Completed detailed reports for each incident handled, ensuring accurate documentation for future reference or legal proceedings.
Assisted in the apprehension of suspects by conducting traffic stops, executing search warrants, and participating in stakeouts.
Improved response times by efficiently navigating patrol areas using GPS technology and familiarity with local geography.
Investigated and reported incidents in City.
Education
CSU Pueblo
Pueblo, CO
N/a -
Northeastern Junior College
Sterling, CO
Associates Of Arts -
Trinidad State Junior College
Trinidad, CO
05.2012
Skills
Patient, dependable, leader, encourager, team player, quick learner, team builder, communication
Timeline
Owner
Strive Group Home, LLC
11.2023 - Current
Insurance Broker
High Desert Insurance Agency
04.2021 - 11.2023
Police Officer
State Of Colorado Department Of Human Services
12.2016 - 03.2021
Correctional Officer
State Of Colorado Department Of Human Services
12.2014 - 12.2016
Patrol Deputy
Las Animas County
04.2014 - 12.2014
CSU Pueblo
N/a -
Northeastern Junior College
Associates Of Arts -
Trinidad State Junior College
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