Tyrell Williams
Erie,PA
Summary
Adapted to enhancing operational efficiency and customer satisfaction, my tenure at USPS showcased my package handling expertise, and exceptional service delivery. At PepsiCo, I led warehouse operations, significantly improving inventory management. My security role at Presque Isle Downs strengthened safety protocols, demonstrating my leadership, and safe driving skills. Achievements include boosting customer satisfaction and safety standards. My police officer skills are highly effective at taking leadership direction from superiors, as well as mentoring officers. Believes that a willingness to learn and an emphasis on teamwork are essential qualities of a successful law enforcement officer. A committed display of serving and protecting from crime and dangerous activities.
Overview
17
17
years of professional experience
Work History
Police Corporal
UPMC
Erie , Pa
08.2025 - Current
- Enforced laws and regulations to maintain public safety within healthcare facilities.
- Conducted routine patrols to monitor and secure hospital premises effectively.
- Responded promptly to emergency calls, providing critical assistance as needed.
- Collaborated with medical staff to address security issues and ensure patient safety.
- Engaged with community members to foster positive relationships and improve safety awareness.
City Letter Carrier
USPS
Erie , Pa
04.2014 - 05.2025
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Planned and cased mail in sequence of delivery for designated route.
Warehouse Supervisor
PepsiCo
10.2010 - 01.2012
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Handled day-to-day shipping and receiving overseeing more than thousands of products per day.
Security Officer
Presque Isle Downs
06.2009 - 10.2010
- Investigated security incidents to identify root causes and prevent future occurrences.
- Developed comprehensive security policies, aligning with industry standards and enhancing data protection.
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Patrolled and monitored premises in company vehicle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Post-Graduate Certificate ACT 120 Certifiction - Criminal Justice
Mercyhurst University
Erie, PA07.2010
Skills
- Safe driving
- Problem-solving abilities
- Memory recall
- Weather preparedness
- Safety awareness
- Teamwork and collaboration
- Problem solving
- Attention to detail
- Multitasking
- Effective communication
- Incident investigation
- Emergency response
Timeline
Police Corporal
UPMC
08.2025 - Current
City Letter Carrier
USPS
04.2014 - 05.2025
Warehouse Supervisor
PepsiCo
10.2010 - 01.2012
Security Officer
Presque Isle Downs
06.2009 - 10.2010
Post-Graduate Certificate ACT 120 Certifiction - Criminal Justice
Mercyhurst University