Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyrell D Brown

Franklin,VA

Summary

Hardworking and passionate job seeker with a strong work ethic and eager to secure a position where they can demonstrate their skills. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Customer Sales and Service Expert

Imaginow Consulting Group
01.2023 - 05.2024
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
  • Conducted product demonstrations to showcase features, benefits, and value propositions to potential customers.
  • Processed orders, service requests and applied information to customers.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Developed strong relationships with clients, fostering loyalty and repeat business for the company.
  • Delivered excellent customer service by actively listening to concerns, empathizing with their situation, and offering practical solutions promptly.
  • Collaborated with team members to achieve monthly sales targets and improve overall performance metrics.
  • Employed consultative techniques, using probing questions to overcome objections and close sales.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promptly responded to inquiries and requests from prospective customers.

Patient Care Assistant

Care Advantage, Inc.
02.2023 - 12.2023
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Gathered medical information, weight and height measurements and vital signs.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
  • Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
  • Provided emotional support to patients during difficult moments, fostering trust and rapport.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Educated patients on personal hygiene practices, promoting self-care skills for long-term wellbeing.
  • Reduced caregiver burnout by providing respite care, allowing family members time to rest and recharge.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.

Machine Operator

Virginia Diner
02.2017 - 04.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.

Machine Maintenance Technician

International Papers
03.2014 - 05.2016
  • Optimized resource allocation by tracking work orders, scheduling maintenance tasks effectively.
  • Developed customized maintenance plans tailored to specific machine requirements for optimal performance.
  • Improved machine uptime by performing routine maintenance and identifying potential issues before they became critical.
  • Maximized equipment lifespan by diligently monitoring performance indicators and addressing any concerns promptly.
  • Reduced equipment downtime with proactive preventive maintenance and timely repairs.
  • Managed inventory of spare parts to ensure availability during crucial repair projects while minimizing costs associated with excess stock levels.

Photography Assistant

Will Travel Studios
04.2012 - 06.2013
  • Organized studio by putting away equipment and filing paperwork.
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Supported photography and video shoots by helping with equipment setup.
  • Streamlined workflow by organizing and maintaining photography equipment, ensuring quick access during shoots.
  • Maintained a safe work environment by adhering to safety guidelines when handling equipment and managing studio spaces.
  • Supported photographers in capturing high-quality images through precise positioning of subjects, props, and backgrounds.
  • Collaborated with photographer and art director to assist with daily tasks.
  • Took photos from different angles and perspectives to capture perfect images.
  • Increased client satisfaction by providing timely assistance in setting up and breaking down photo sessions.

Education

Award of Completion - Welding

Paul D Camp Community College
Franklin, VA
02.2024

Skills

  • Preventive Maintenance
  • Problem solving ability
  • Mechanical Troubleshooting
  • Safety awareness
  • Strong Work Ethic
  • Good Communication
  • Machinery Operation
  • Workplace Safety
  • Teamwork and Collaboration
  • Machinery Operations
  • Assembly and production
  • Safety Compliance

Timeline

Patient Care Assistant

Care Advantage, Inc.
02.2023 - 12.2023

Customer Sales and Service Expert

Imaginow Consulting Group
01.2023 - 05.2024

Machine Operator

Virginia Diner
02.2017 - 04.2018

Machine Maintenance Technician

International Papers
03.2014 - 05.2016

Photography Assistant

Will Travel Studios
04.2012 - 06.2013

Award of Completion - Welding

Paul D Camp Community College

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