To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Amazon
05.2022 - 12.2022
Assisted in training of new Team Members in manner that builds and sustains high-performance, utilizing learning checklists and training materials
Maintained adequate inventory levels in stock rooms so products can easily be restocked during store hours
Ensured all departments are re-stocked with quality, in-demand, and visually appealing items
Resolved difficult customer situations
Ensured all necessary breaks are given
Communicated team concerns to Team Leader and Associate Team Leader
Communicated attendance issues or concerns to Team Leader and Store Leadership
Sets and achieved highest standards of retail execution
Fostered and encouraged positive environment of outstanding teamwork, mutual respect, and exceptional morale
Maintained awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Unarmed Security Guard
Allied Universal Security Services
Secaucus, NJ
03.2021 - 02.2022
Responded quickly to incidents and assessed active situations for security concerns
Completed full building and grounds patrols to spot and investigate concerns
Assisted visitors and customers to provide directions, answer questions and meet requests
Patrolled parking lots and garages to determine security of vehicles and property
Monitored surveillance cameras to identify suspicious activity and prevent possible crime
Patrolled commercial property and associated parking garage
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Patrolled internal building spaces and facility grounds to identify and deter threats to assets
Secured premises and personnel by patrolling property and monitoring surveillance equipment
Updated shift logs and produced daily reports to document security activities and specific incidents
Examined doors, windows and gates to verify security
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
Worked independently and collaboratively to resolve urgent issues to protect lives and property
Operated handheld metal detector and other surveillance devices to screen individuals entering facility
Driver Helper
Party Rental
Teterboro, NJ
10.2019 - 07.2020
Loaded and unloaded truck and/or company vehicles by hand or by use of a hand truck or dolly
Unloaded and verified all returning products with appropriate check-in personnel
Padded, stacked, and secured items in position to prevent damage during shipment
Delivered and stacked merchandise on customer premises
Accurately count and deliver orders
Assisted Drivers off-load products to customers
Able to lift to 90lbs
(Average case weight is 50 lbs.)
Delivered related items to customers by unloading product from trailer and transporting it to a specified location
Performed a job safely and participated in on-going safety awareness efforts.
Seasonal Hospitality Attendant
Aramark - Citi Field
Queens, NY
03.2019 - 09.2019
Provided warm hospitality to all guests, provided prompt, efficient and timely customer service within a fast-paced environment, setting focus of the service operation for speed and precision
Took accurate orders from guests in queue, prepared and served food & beverage items, prepared bill and took payments
Performed opening, closing, and running side-work
Cleaned & sanitized all surfaces, equipment, and workstations as necessary or on a schedule which will be set by management
Had an in-depth knowledge of the ingredients and how to service the food and beverage items to answer customer questions with confidence
Organized Food and Beverage display/ counter area to standards and restock all items to meet min par stock levels
Worked as a team with other servers, server assistant and food runner to provide better service.
Front Desk Receptionist
ZZ Laundry LLC
New York, NY
02.2018 - 03.2019
Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc
And distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc
Check, sort and forward emails
Keep updated records and files
Followed all company policies and procedures
Participated in departmental meetings and training to ensure they are always up to date with any changes and updates.
Education
The HOPE Program - undefined
2018
Career Enhancement – (10) Weeks - undefined
2017
General Equivalency Diploma Earned - undefined
Skills
Skills & Qualifications
Courses in: Customer service, interpersonal communications, workload management, critical thinking, problem solving, written communication, and public speaking
Proficient in computer literacy such as
Microsoft Windows, Word, Excel, PowerPoint, and Internet
Accomplishments
Entry level general industry workers regarding rights, employer responsibilities, and how to file a complaint as well as how to identify, abate, avoid, and prevent job related hazards on a job site
The training covered a variety of general industry safety and health hazards which a worker may encounter
OSHA 4HR Flagger Completed 4 hours of course work covering safe flagging techniques as per New York State Department of Transportation and the National Safety Council
The topics discussed in this course included construction site safety, roadway safety, and the proper use of flagmen through an understanding of flagging procedures and proper use of required equipment.
Certification
OSHA Safety Training
OSHA Building Maintenance Completed 10 hours of course work.
OSHA Construction Completed 30 hours of course work for
Additional Information
Acquired academic knowledge and work experience to effectively fill your available positions. A dedicated worker aiming to assist the company in achieving their goals and take on more responsibility as quickly as possible.