Tyren Kelly
Cleveland,OH
Summary
Utility Clerk experienced in customer service and payment processing within utilities operations. Enhanced customer support and resolved billing issues through effective communication and problem-solving skills. Managed customer transactions with a focus on accuracy, contributing to improved satisfaction while supporting store operations through organization and inventory management.
Overview
9
9
years of post-secondary education
3
3
years of professional experience
Work History
Cashier
Walmart
South Euclid , OH
01.2022 - 05.2023
- Processed customer transactions efficiently at Walmart checkout registers, ensuring accurate and timely service.
- Facilitated diverse customer transactions using cash, card, and mobile options and enhanced payment flexibility.
- Scanned merchandise and applied prices accurately, contributing to seamless transactions.
Utility Clerk
Giant Eagle
Beachwood, OH
10.2020 - 11.2021
- Processed customer online orders efficiently
- Assisted customers at front end, ensuring smooth checkout as a bagger
- Organized and stocked shelves to maintain product availability and store presentation
- Take Groceries outside
Summer Intern
Y.O.U Summer Youth Program
Cleveland, OH
07.2020 - 08.2020
- Facilitated engaging summer youth program activities for participants and daily participant check-ins
- Guided youth through group projects and recreation activities
- Provided assistance to staff in lesson preparation and classroom organization. with lesson preparation and classroom setup
- Answered incoming calls, recorded messages, and provided information to ensure effective communication.
- Designed and implemented software applications to meet user requirements. using various programming languages.
Stock Associate/Cashier
Marc's Grocery Store
Mayfield Heights, OH
05.2020 - 07.2020
- Ensured accurate cash handling during customer transactions. Handled cash transactions accurately at the register..
- Prepared items for the sales floor by affixing tags and creating shelf labels for improved product visibility.
- Processed packing slips efficiently through effective communication and attention to detail.
Education
BBA - General Business
Cleveland State University
Cleveland, OH 08.2021 - 09.2026
High School Diploma -
Davis Aerospace And Maritime High School
Cleveland, OH 06.2017 - 06.2021
Skills
- Transaction processing
- Cash management
- Customer satisfaction
- Customer support
- Stocking and replenishing
- Inventory management
- Product merchandising
- Microsoft Excel
- Proficient in (Excel, Google Docs, et al)
- Relationship building
Accomplishments
- 2017-18 Merit Roll Award
- 2018-19 Perfect Attendance Award
- 2019-2020 Most Improved Award
- 2020-2021 Merit Roll
Timeline
Cashier
Walmart
01.2022 - 05.2023
BBA - General Business
Cleveland State University
08.2021 - 09.2026
Utility Clerk
Giant Eagle
10.2020 - 11.2021
Summer Intern
Y.O.U Summer Youth Program
07.2020 - 08.2020
Stock Associate/Cashier
Marc's Grocery Store
05.2020 - 07.2020
High School Diploma -
Davis Aerospace And Maritime High School
06.2017 - 06.2021