Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyrena D. McCollum

Human Resources
Charlotte,North Carolina

Summary

I am a strategic and results-driven Human Resources professional with over nine years of progressive HR experience, and I am currently pursuing a degree in Business Management. Demonstrated success in aligning HR strategies with business objectives, with expertise in talent acquisition, onboarding, benefits administration, compensation, and employee relations. Adept at fostering strong workplace cultures, optimizing HR processes, and driving continuous improvement. I am seeking an opportunity within a dynamic, growth-focused organization. My commitment to building strong, sustainable relationships, and driving organizational success will allow me to make a lasting impact, both in enhancing employee experience, and in supporting the company’s broader business objectives. In addition, with my extensive background in office administration and operational support, I am also open to opportunities outside of HR, where I can leverage my organizational, communication, and administrative skills to contribute to business success.

Overview

10
10
years of professional experience

Work History

Human Resource Generalist

The Vault Group
Concord, NC
05.2024 - Current
  • Consult with several North Carolina businesses and healthcare companies, working most extensively with Continuum Care Services, to ensure Human Resources delegated functions are fulfilled efficiently and accurately.
  • Assist in the development of job descriptions and provide HR guidance to leadership teams.
  • Conduct full-cycle recruitment for clients across Healthcare, Education, Restaurant Industry, and Manufacturing, from sourcing to onboarding.
  • Conduct new hire orientation and streamline the recruitment process, reducing average hiring time by 15 days and improving candidate selection quality.
  • Administer staffing initiatives and employee relations such as identifying understaffing, handling conflicts, and coordinating staff termination decisions.
  • Brought outdated compliance records up to date by auditing, correcting, and standardizing employee documentation to meet state and federal requirements.
  • Converted and input employee data into ATS and HR systems (Expiration, Symplr, Dynafile), ensuring accuracy, timeliness, and compliance readiness.
  • Maintain employees electronic and physical personnel files, ensuring accuracy and confidentiality.
  • Manage daily office operations, including phone reception, email and written correspondence, handling mail, and running small errands with professionalism and discretion.
  • Draft and review reports, assist with compliance monitoring tasks, and process new candidates to meet organizational and regulatory standards.

Senior Recruiter

Prolink Staffing Solutions
Charlotte, NC
01.2023 - 05.2024
  • Partnered with hiring managers to develop job descriptions, acquisition strategies, and interview frameworks for Clinical and Allied healthcare professionals.
  • Directed end-to-end candidate sourcing, screening, and interview coordination, aligning hiring with workforce and patient care objectives.
  • Oversaw onboarding compliance for healthcare hires, ensuring timely completion of background checks, drug screens, reference verifications, and orientation.
  • Maintained HRIS data integrity, ensuring accurate input of workforce data and supporting operational decision-making.
  • Analyzed compliance and onboarding documentation, identifying gaps and implementing improvements.
  • Provided administrative support by preparing reports, managing candidate documentation, updating databases, scheduling meetings/interviews, and ensuring onboarding materials and HR files were accurate and organized.

Human Resources Specialist

Bridging Access to Care Inc
Brooklyn, NY
08.2018 - 01.2023
  • Directed full-cycle recruitment for clinical and behavioral health roles, leading job postings, sourcing, interviewing, offers, and onboarding.
  • Ensured new hires met all regulatory and compliance requirements, coordinated training, and facilitated integration with managers.
  • Served as HR advisor and employee contact for benefits, policies, and workplace matters, enhancing retention and engagement.
  • Supported performance management through coaching, appraisals, and development plans.
  • Collaborated with HR Director and CFO on strategic HR initiatives, policy updates, and HRIS/ATS improvements.
  • Managed administrative operations, including supply inventory, scheduling meetings/board sessions, coordinating company events, drafting memos/reports, and ensuring efficient office workflows.

Senior Talent Acquisition Specialist

RCI Recruiting Solutions
, Remote
04.2020 - 12.2021
  • Directed sourcing and interviewing efforts for both internal and clinical positions, ensuring the organization attracted and retained top healthcare talent.
  • Oversaw compliance of onboarding and current nursing staff with agency and regulatory guidelines, mitigating risk and ensuring adherence to industry standards.
  • Developed and analyzed monthly recruitment reports to proactively assess staffing needs, optimize workforce planning, and support operational objectives.
  • Led onboarding orientation and training programs, ensuring new hires were fully prepared to meet organizational expectations and deliver high-quality patient care.
  • Collaborated on cross-functional HR projects and provided strategic support to other departments, contributing to process improvement initiatives and overall organizational effectiveness.

Senior Recruiter

Santander
New York, NY
07.2018 - 08.2018
  • Recruited and onboarded healthcare professionals, ensuring compliance with regulatory requirements.
  • Facilitated orientation and coordinated ongoing training to strengthen staff readiness.
  • Served as HR resource for employee relations, benefits, and workplace concerns.
  • Partnered on HR policy development and process improvements.
  • Oversaw administrative operations such as maintaining office supply inventory, coordinating meetings/conferences, handling correspondence, managing filing systems, scheduling, and planning organizational events to ensure professional office functionality.

Human Resources Specialist / Administrative Assistant

Helping U Homecare
Brooklyn, NY
07.2015 - 07.2018
  • Recruited and onboarded healthcare professionals, ensuring compliance with regulatory requirements.
  • Facilitated orientation and coordinated ongoing training to strengthen staff readiness.
  • Served as HR resource for employee relations, benefits, and workplace concerns.
  • Partnered on HR policy development and process improvements.
  • Oversaw administrative operations such as maintaining office supply inventory, coordinating meetings/conferences, handling correspondence, managing filing systems, scheduling, and planning organizational events to ensure professional office functionality.

Education

Associate of Applied Science - Business Administration

Central Piedmont Community College
Charlotte, NC
05.2026

Skills

  • Full-cycle recruitment
  • Employee relations
  • HR compliance
  • Benefits administration
  • Interviewing expertise
  • Problem-solving
  • Schedule and calendar management
  • Job description development
  • Compliance management
  • Office administration

References

References available upon request.

Timeline

Human Resource Generalist

The Vault Group
05.2024 - Current

Senior Recruiter

Prolink Staffing Solutions
01.2023 - 05.2024

Senior Talent Acquisition Specialist

RCI Recruiting Solutions
04.2020 - 12.2021

Human Resources Specialist

Bridging Access to Care Inc
08.2018 - 01.2023

Senior Recruiter

Santander
07.2018 - 08.2018

Human Resources Specialist / Administrative Assistant

Helping U Homecare
07.2015 - 07.2018

Associate of Applied Science - Business Administration

Central Piedmont Community College

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Tyrena D. McCollumHuman Resources