Tyrese Cox
Little Rock,AR
Summary
Hardworking Automotive Technician with 10+ years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Energetic Order Picker offering background maintaining zero error database of packages while tracking large number of orders. Dedicated to sound safety practices and considered highly effective forklift operator.
Overview
12
12
years of professional experience
Work History
Assistant Account Manager
Nation Marketing Group
Little Rock, AR
06.2022 - Current
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Anticipated clients' needs by staying in touch on regular basis.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Built client relationships by acting as liaison between customer service and sales teams.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Obtained and evaluated credit information about prospective customers.
- Created sales contacts with on- and off-premise accounts.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
Full Case Order Selector
Ace Hardware
Maumelle, AR
05.2022 - 06.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Moved and lifted heavy loads of merchandise using forklifts.
Supply Technician
UAMS
Little Rock, AR
08.2017 - 03.2022
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
- Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
Parts Specialist
O’Reilly
Little Rock, AR
04.2018 - 07.2018
- Tracked parts use and charged items to customer accounts for billing.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Satisfied customers with fast, knowledgeable service for automotive parts needs.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Crew Member
Taco Bell
Little Rock, AR
08.2016 - 08.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Automotive Technician
Family Auto
Crossett, AR
01.2010 - 02.2016
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Education
No Degree - Mechanical Engineering Technology
University of Arkansas At Little Rock
Little Rock, ARAutomotive Collision Repair - Autobody Repair
Pulaski Technical College
North Little Rock, AR05.2023
High School Diploma -
J A Fair High School
Little Rock, AR05.2017
Skills
- Supply Chain Management
- Supply chain distribution
- Multitasking Abilities
- Dependable and Responsible
- Maintenance and Repair
- Accurate Record Keeping
Timeline
Assistant Account Manager
Nation Marketing Group
06.2022 - Current
Full Case Order Selector
Ace Hardware
05.2022 - 06.2022
Parts Specialist
O’Reilly
04.2018 - 07.2018
Supply Technician
UAMS
08.2017 - 03.2022
Crew Member
Taco Bell
08.2016 - 08.2017
Automotive Technician
Family Auto
01.2010 - 02.2016
No Degree - Mechanical Engineering Technology
University of Arkansas At Little Rock
Automotive Collision Repair - Autobody Repair
Pulaski Technical College
High School Diploma -
J A Fair High School
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