Summary
Overview
Work History
Education
Skills
Community Service
Accomplishments
References
Timeline
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Tyrese Young

Fort Lauderdale,FL

Summary

Resourceful and skilled in inventory management, customer service, and sales strategy development. Proficient in communication, leadership, and problem-solving to optimize team performance and accomplish goals. Experienced in effectively managing retail operations to drive sales, enhance store performance, and cultivate a productive team. Strong problem-solving skills and knack for building relationships with customers have consistently contributed to overall success.

Overview

8
8
years of professional experience

Work History

Retail Assistant Manager

Hollister.Co
Sunrise, FL
10.2022 - Current
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Assisted with the development of career pathways for employees based on their individual goals and objectives.
  • Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
  • Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Built relationships with customers to encourage repeat business including bulk buyers.
  • Created detailed plans for new and existing store displays, including layout diagrams and product placement instructions.

Key Holder

Abercrombie & Fitch
Sunrise, FL
11.2019 - 10.2022
  • Conducted employee surveys to determine training needs and objectives.
  • Assisted in the development of job descriptions, performance reviews and career paths.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Accounting & Administrative Assistant

Chester's Gaming and Betting
04.2017 - 07.2019
  • Help processing accounts payable and receivable checks and payments
  • Pristine routine bookkeeping of business finances on a daily basis
  • Create and maintain filing systems and schedule appointments accurately and on time
  • Computer operator.

Cashier

Regal Cinemas Plantation
06.2018 - 07.2018
  • Communicated and worked effectively with guests in a high-volume setting
  • Performed daily, opening, and closing operational duties
  • Ensured proper handling of cash with accuracy; adhered to money handling policies and procedures.

Education

Bachelor in marketing -

Broward Community College (Central Campus)
08-2026

High School Diploma -

St. George's College
Kingston,Jamaica
07-2017

Skills

  • Workforce Scheduling
  • Retail Management
  • Client Relationship Development
  • Sales strategy development
  • Orientation and training
  • Customer Engagement
  • Staff Development
  • KPI analysis
  • Project Planning
  • Upselling
  • Sales Negotiator

Community Service

  • St. Joseph Hospital, Kingston/Jamaica, 10/2018, 12/2018
  • St. Aloysius Preparatory, 10/2017, 12/2017
  • St. Aloysius Preparatory, 10/2016, 12/2016

Accomplishments

  • Worked and managed the Number #1 store in the company, also assisted in maintaining that title for 3 years running outperforming stores world wide.
  • Increase store sales with the emphasis of online orders and lead the store to being #1 in online orders.
  • Built relationships with several bulk buyer which in turn helped increase sales.
  • Key player in discovering potential talent in associates and mentored them into becoming managers.

References

References available upon request.

Timeline

Retail Assistant Manager

Hollister.Co
10.2022 - Current

Key Holder

Abercrombie & Fitch
11.2019 - 10.2022

Cashier

Regal Cinemas Plantation
06.2018 - 07.2018

Accounting & Administrative Assistant

Chester's Gaming and Betting
04.2017 - 07.2019

Bachelor in marketing -

Broward Community College (Central Campus)

High School Diploma -

St. George's College
Tyrese Young