Highly motivated student with a desire to learn new skills that will help with gaining experience. Able to adapt to new situations and work under pressure. Eager to please customers with great customer service, and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pantry Cook
P.F. Chang’s
Henderson
05.2023 - Current
Prepared ingredients for dishes according to established recipes and standards.
Maintained cleanliness and organization of pantry and food storage areas.
Assisted chefs in assembling dishes for service during peak hours.
I worked as a dishwasher and was in charge of cleaning utensils and dishes used for service.
Monitored inventory levels of pantry supplies and reported needs to management.
Ensured proper labeling and rotation of food products to maintain freshness.
Followed food safety guidelines to prevent contamination and ensure quality.
Team Lead in Training
Cafe Zupas
Henderson
06.2022 - 05.2023
I trained as a team lead at the certified training location.
Supervised daily operations and staff performance in a busy café environment.
I took and made customers' orders, and handled cash and card payments.
I answered phone calls and helped customers with questions about our food items, orders, and scheduling catering.
Assisted with catering orders.
Trained new employees on various stations.
Upselling menu items.
Team Member
Shake Shack
Henderson
08.2020 - 02.2022
Prepared food in a fast-paced environment.
Helped assemble online and in-house orders.
Helped take customers' orders and assisted with any questions or concerns that may have arisen.
I learned to work the POS system, and I handled cash and card orders.
I assisted with training new employees.
Education
Bachelor of Arts - Sociology
UNLV
Las Vegas, NV
05-2028
Skills
Customer service
Excellent verbal and written communication skills
Able to follow directions with ease
Willing to put in extra work to ensure customer satisfaction