Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Reliable business professional with experience in project management, process improvement and financial analysis. Organized and dependable candidate successful at managing with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Team Leader
FedEx Hub
2903 Sprankle Dr. Memphis, TN, 38118
01.2022 - Current
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Supervised team members to confirm compliance with set procedures and quality requirements.
Administrative Office Manager
Youth Artist Development Academy
1540 Castalia St. Memphis, TN, 38114
05.2021 - 12.2021
Managed payroll to ensure accuracy and compliance with company policies.
Created a welcoming office environment by maintaining clean, organized spaces for staff use.
Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
Assisted executive management with special projects as needed to support overall business objectives.
Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.
Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
Agency Mart Coordinator
Midsouth Foodbank
3865 S Perkins Rd, Memphis, TN 38118
04.2019 - 08.2021
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Inspector
Coached employees through day-to-day work and complex problems.
Entered data, generated reports, and produced tracking documents.
Handled incoming and outgoing shipping and receiving activities.
Utilized proactive communication abilities to resolve employment-related disputes.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Monitored front areas so that questions could be promptly addressed.
Supervised employees, volunteers, and temporary workers.
Maintained warehouse freezer and refrigerated donations in large quantities.
Long-Term Guest Educator (Sub to Perm)
Enriched Schools
Memphis, TN
01.2017 - 05.2019
Enhanced student understanding by utilizing diverse instructional strategies and multimedia tools.
Collaborated with colleagues to develop cross-curricular projects, promoting interdisciplinary learning among students.
Assessed student performance using various evaluation methods, ensuring accurate feedback for improvement.
Implemented classroom management techniques to maintain a disciplined and positive learning environment.
Monitored student progress and adjusted instruction to meet individual needs.
Full-Time Student
N/A
Memphis, TN
09.2015 - 01.2017
Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests