Tyriana Joseph
Opelousas,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Efficient Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data entry, record keeping, and customer service. Excel in time management, communication, and organizational abilities, ensuring seamless office operations and positive client interactions. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tech/Clerk
lagniappe pharmacy
Opelousas, USA
07.2022 - Current
- Processed payments, refunds, and exchanges accurately and efficiently
- Processed customer payments accurately and efficiently
- Assisted customers with inquiries and complaints in a professional manner
- Answered phones in a courteous manner while providing excellent customer service
- Answered customer inquiries via phone and email
- Greeted visitors in a friendly and professional manner while directing them appropriately
Pharmacy Technician
Walmart
Opelousas, USA
01.2020 - 03.2022
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
- Restocked shelves with new supplies of medications as needed
- Be empathetic and compassionate. Build a trusting relationship with our members by engaging and providing education to support them
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
- Checked expiration dates on medications to ensure that only unexpired products were dispensed
- Document and track contacts with members, providers, or any additional callers.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed
- Assisted pharmacists in filling prescriptions accurately and efficiently
- Guide the member through their plan benefits, policy and procedures
- Verified accuracy of medication labels before they were dispensed to customers
Crew Member
Chicken King
Opelousas, USA
10.2018 - 07.2019
- Informed customers about daily specials in an engaging manner
- Maintained organized storage areas for food products, beverages and restaurant supplies
- Processed takeout orders quickly to ensure timely delivery of meals
- Answered phone calls promptly to provide accurate information about menu items or prices
- Assisted in the preparation of food items such as sandwiches, salads and pizzas
- Resolved customer complaints in a professional manner
- Maintained an organized work area to ensure efficient operations
Education
Pharmacy Technician -
Unitech Training Academy
Lafayette, LA10.2020
High School Diploma -
Opelousas Senior High School
Opelousas, LA05.2018
Nursing -
Lsue
Eunice, LASkills
- Database entry
- Information Security
- Cash Handling
- Telephone Etiquette
- Handling payments
- Customer Satisfaction
- Verbal and writing communication
- Confidentiality
- File Maintenance
- Effective Organizational Skills
- Strategic Decision Making
- Organizing and Prioritizing Work
- Insurance Claims Review
- Microsoft Office
- Claims Processing
- Insurance Billing
- Excellent time management
- Skilled Multitasker
Certification
- Pharmacy technician certificate
- Cpr
- State pharmacy technician license
References
References available upon request.
Activities
- Mom of 1
- Enjoy cleaning and cooking
- Enjoy sports
- Currently out in school
Languages
English
Full Professional
Timeline
Tech/Clerk
lagniappe pharmacy
07.2022 - Current
Pharmacy Technician
Walmart
01.2020 - 03.2022
Crew Member
Chicken King
10.2018 - 07.2019
Pharmacy Technician -
Unitech Training Academy
High School Diploma -
Opelousas Senior High School
Nursing -
Lsue
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