Summary
Overview
Work History
Education
Skills
Internships and Volunteer work
Timeline
Generic

Tyricka Jones

Fairfield,CA

Summary

Experienced police officer with a strong background in crisis response, de-escalation, and supporting individuals experiencing psychiatric and emotional challenges. I work closely with clinical teams and have learned the value of patience, empathy, and advocacy for people who often feel overlooked. My goal is to move from enforcement into social work, where I can focus more on direct support, reducing stigma, and empowering individuals and communities. I'm pursuing a Master of Social Work to build on my real-world experiences and grow my skills in clinical practice, policy, and advocacy.

Overview

10
10
years of professional experience

Work History

Police Officer

Department of State Hospitals - Napa
Napa, CA
08.2020 - Current
  • Patrol hospital grounds, units, and buildings to maintain order and safety.
  • Respond to psychiatric emergencies, aggressive behaviors, and violent incidents using verbal de-escalation and, when necessary, physical intervention consistent with hospital policy.
  • Collaborate with clinical teams to support treatment plans and crisis intervention strategies for patients with severe mental illness.
  • Monitor and enforce hospital rules, state regulations, and laws; conduct investigations and complete detailed incident reports.
  • Escort patients to court hearings, medical appointments, and other off-site activities while ensuring security and safety.
  • Assist in searches for contraband and ensure secure handling of evidence and property.
  • Attend and complete ongoing training in mental health awareness, trauma-informed care, and crisis intervention techniques.

Night Auditor

Fairfield Inn And Suites Marriott
Fairfield, CA
11.2015 - 04.2025
  • Perform nightly audits of guest accounts, including checking and verifying financial transactions, room charges, and payment methods.
  • Provide excellent customer service by checking in late arrivals, responding to guest inquiries, and addressing any overnight issues or requests.
  • Balance and reconcile end-of-day revenue reports for all departments (front desk, housekeeping, F&B, etc.).
  • Prepare and distribute daily summary reports and financial documents for management review.
  • Monitor hotel safety and security, report unusual activity, and assist with emergency situations as needed.
  • Set up breakfast area or prepare morning amenities for early guests.
  • Maintain a clean and organized front desk and lobby area.
  • Follow all Marriott brand standards and operating procedures.

Front End Supervisor

DD’s Discounts
Fairfield, CA
04.2017 - 08.2020
  • Supervise and train front-end associates including cashiers and customer service team.
  • Ensure fast, friendly, and accurate checkout experiences for customers.
  • Handle customer complaints and resolve issues in a professional and timely manner.
  • Monitor front-end activities to maintain cleanliness, organization, and adherence to company policies.
  • Open and close registers, perform cash handling procedures, and reconcile daily register totals.
  • Assist with scheduling, assigning tasks, and monitoring associate performance.
  • Support store management with operational tasks including returns, exchanges, and loss prevention procedures.
  • Lead by example in promoting a positive, respectful, and inclusive team environment.

Education

Bachelor of Science - Criminal Justice

California State University, Sacramento
Sacramento, CA
05-2018

Associate of Arts - Liberal Studies With Emphasis On Education

Solano Community College
Fairfield, CA
05-2016

Associate of Science - Criminal Justice

Solano Community College
Fairfield, CA
05-2016

Skills

  • Knowledge of security protocols and law enforcement procedures in a clinical or psychiatric setting
  • Trained in de-escalation and defensive tactics
  • Ability to maintain composure under pressure, communicate effectively with patients in crisis, and work collaboratively in a multidisciplinary environment
  • Empathy, professionalism, and cultural sensitivity in dealing with individuals with diverse backgrounds and psychiatric diagnoses

Internships and Volunteer work

  • Internship (2016) - Solano County Probation Department(CPC)
  • Internship (2018)- Sacramento Sheriff’s Department (Centralized Investigations Division- Child Abuse Bureau)
  • Volunteer (2018)- Insight garden program- Folsom Women’s Facility

Timeline

Police Officer

Department of State Hospitals - Napa
08.2020 - Current

Front End Supervisor

DD’s Discounts
04.2017 - 08.2020

Night Auditor

Fairfield Inn And Suites Marriott
11.2015 - 04.2025

Bachelor of Science - Criminal Justice

California State University, Sacramento

Associate of Arts - Liberal Studies With Emphasis On Education

Solano Community College

Associate of Science - Criminal Justice

Solano Community College

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Tyricka Jones