Tyriek Watkins
Houston,TX
Summary
Organized and dependable candidate with military experience, successful at managing multiple priorities with a positive attitude. Demonstrated ability to take on added responsibilities to meet team goals. Adept at utilizing interpersonal skills, excellent time management, and problem-solving skills. Seeking a position that offers professional challenges and leverages experience to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Veteran Liaison Officer
Veterans Evaluation Services
2023.08 - Current
- Typical work includes: Verifying correct personal information, extracting data entry, report status updates, scheduling, veteran relations, veteran conflict management and resolution, outreach services at various locations, conduct follow-up evaluations, identify existing problem areas while suggesting long and short term solutions.
- Receive incoming calls directly from upset veterans.
- Establishes effective communication channels by collaborating with various departments.
- Maintains an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Facilitates negotiations between internal departments and external partners to reach mutually beneficial agreements.
- Liaise between internal departments and external partners to promote efficient communication and collaboration.
- Investigates escalated liaison issues and implemented appropriate tactics for swift resolution.
- Enhances interdepartmental cooperation through regular meetings, information sharing, and joint projects.
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Communicated with potentially violent Veterans.
- Respond to requests from patients, families, caregivers, visitors and co-workers for prompt assistance and in a friendly manner.
- Processes incoming and outgoing materials such as technical and non-technical correspondence, letters, reports, memoranda, and other forms of written communication.
Visual Technician
SDSocialLights
2022.09 - 2023.01
- Pulled and terminated various types of cables, ensuring proper installation and connectivity.
- Executed tasks using appropriate tools, materials, methods, and safety practices in accordance with industry standards.
- Provided troubleshooting techniques for integrating professional visual systems, resolving technical issues effectively.
- Adhered to safety protocols while installing projectors, displays, and speakers, ensuring secure and reliable setup.
- Performed service and system maintenance as directed, proactively identifying and resolving potential issues.
- Read and evaluated diagrams to determine specifications, ensuring accurate installation and alignment of equipment.
- Trained and onboarded 5 new employees, ensuring them to be knowledgeable and proficient in company standards.
- Recognized by management for consistent punctuality and delivering superior performance.
- Led crew of visual installation team members, coordinating tasks and ensuring successful project execution.
Team Leader
US NAVY
2014.09 - 2019.09
- Supervised team of 20 personnel, ensuring their safety and efficient navigation in Pacific Ocean, Philippine Sea, and South China Sea.
- Collaborated closely with ship's Commanding Officer to develop and implement approved voyage routes, which required approval at Admiral level.
- Administered daily operations, overseeing completion of weekly goals within specified deadlines.
- Planned and assembled weekly command-wide training packets, contributing to improve operational efficiency.
- Conducted research, gathered information from multiple sources, and presented results to support decision-making processes.
- Carried out day-to-day duties accurately and efficiently, maintaining high standard of performance.
- Ensured security by securing restricted areas and enforcing limited access for both civilians and military personnel, thereby protecting force and property.
- Manned base entry points around clock, providing 24/7 force protection by reviewing identifications, searching vehicles, and verifying deliveries before granting access to secure areas.
- Conducted training sessions and provided mentorship to team members, fostering productivity, accuracy, and strong commitment to friendly service.
- Coordinated weekly meetings for both internal and external groups, facilitating effective communication and collaboration.
Sales Associate
SAKS 5TH OFF FIFTH
2013.10 - 2014.09
- Engaged customers and ensured store's daily, weekly, and monthly goals were met by actively promoting email capture and encouraging participation in loyalty program.
- Recommended, selected, and assisted customers in locating or obtaining merchandise based on their specific needs and desires.
- Participated in ongoing maintenance of selling floor and fitting rooms, including resizing fixtures, organizing go-backs, executing markdowns, and ensuring proper signage for fixtures and windows.
- Consistently greeted customers and provided information on current promotions, enhancing their shopping experience.
- Actively listened to customers' requests, confirming full understanding before addressing any concerns or issues.
- Collaborated effectively with team members to achieve target results, working together to meet sales and performance goals.
Education
Bachelor of Science - Audio Production
Los Angeles Film School - Hollywood
Los Angeles, CAHigh School Diploma -
Eastern Alamance High School
Mebane, NC2010
Skills
- Leadership
- Basic Computer Skills
- Self-Motivated
- Attention to detail
- Takes Initiative
- Multitasking Abilities
- Teamwork and Collaboration
- Interpersonal Communication
- Active Listening
- Prioritizing Work
- Customer Service
- Time Management
- Microsoft Office
- Organizing and Categorizing
Timeline
Veteran Liaison Officer
Veterans Evaluation Services
2023.08 - Current
Visual Technician
SDSocialLights
2022.09 - 2023.01
Team Leader
US NAVY
2014.09 - 2019.09
Sales Associate
SAKS 5TH OFF FIFTH
2013.10 - 2014.09
Bachelor of Science - Audio Production
Los Angeles Film School - Hollywood
High School Diploma -
Eastern Alamance High School
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