Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyriek Watkins

Houston,TX

Summary

Organized and dependable candidate with military experience, successful at managing multiple priorities with a positive attitude. Demonstrated ability to take on added responsibilities to meet team goals. Adept at utilizing interpersonal skills, excellent time management, and problem-solving skills. Seeking a position that offers professional challenges and leverages experience to contribute to organizational success.

Overview

11
11
years of professional experience

Work History

Veteran Liaison Officer

Veterans Evaluation Services
08.2023 - Current
  • Typical work includes: Verifying correct personal information, extracting data entry, report status updates, scheduling, veteran relations, veteran conflict management and resolution, outreach services at various locations, conduct follow-up evaluations, identify existing problem areas while suggesting long and short term solutions.
  • Receive incoming calls directly from upset veterans.
  • Establishes effective communication channels by collaborating with various departments.
  • Maintains an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
  • Facilitates negotiations between internal departments and external partners to reach mutually beneficial agreements.
  • Liaise between internal departments and external partners to promote efficient communication and collaboration.
  • Investigates escalated liaison issues and implemented appropriate tactics for swift resolution.
  • Enhances interdepartmental cooperation through regular meetings, information sharing, and joint projects.
  • Supported organizational goals by facilitating the exchange of information among team members and departments.
  • Communicated with potentially violent Veterans.
  • Respond to requests from patients, families, caregivers, visitors and co-workers for prompt assistance and in a friendly manner.
  • Processes incoming and outgoing materials such as technical and non-technical correspondence, letters, reports, memoranda, and other forms of written communication.

Visual Technician

SDSocialLights
09.2022 - 01.2023
  • Pulled and terminated various types of cables, ensuring proper installation and connectivity.
  • Executed tasks using appropriate tools, materials, methods, and safety practices in accordance with industry standards.
  • Provided troubleshooting techniques for integrating professional visual systems, resolving technical issues effectively.
  • Adhered to safety protocols while installing projectors, displays, and speakers, ensuring secure and reliable setup.
  • Performed service and system maintenance as directed, proactively identifying and resolving potential issues.
  • Read and evaluated diagrams to determine specifications, ensuring accurate installation and alignment of equipment.
  • Trained and onboarded 5 new employees, ensuring them to be knowledgeable and proficient in company standards.
  • Recognized by management for consistent punctuality and delivering superior performance.
  • Led crew of visual installation team members, coordinating tasks and ensuring successful project execution.




Team Leader

US NAVY
09.2014 - 09.2019
  • Supervised team of 20 personnel, ensuring their safety and efficient navigation in Pacific Ocean, Philippine Sea, and South China Sea.
  • Collaborated closely with ship's Commanding Officer to develop and implement approved voyage routes, which required approval at Admiral level.
  • Administered daily operations, overseeing completion of weekly goals within specified deadlines.
  • Planned and assembled weekly command-wide training packets, contributing to improve operational efficiency.
  • Conducted research, gathered information from multiple sources, and presented results to support decision-making processes.
  • Carried out day-to-day duties accurately and efficiently, maintaining high standard of performance.
  • Ensured security by securing restricted areas and enforcing limited access for both civilians and military personnel, thereby protecting force and property.
  • Manned base entry points around clock, providing 24/7 force protection by reviewing identifications, searching vehicles, and verifying deliveries before granting access to secure areas.
  • Conducted training sessions and provided mentorship to team members, fostering productivity, accuracy, and strong commitment to friendly service.
  • Coordinated weekly meetings for both internal and external groups, facilitating effective communication and collaboration.

Sales Associate

SAKS 5TH OFF FIFTH
10.2013 - 09.2014
  • Engaged customers and ensured store's daily, weekly, and monthly goals were met by actively promoting email capture and encouraging participation in loyalty program.
  • Recommended, selected, and assisted customers in locating or obtaining merchandise based on their specific needs and desires.
  • Participated in ongoing maintenance of selling floor and fitting rooms, including resizing fixtures, organizing go-backs, executing markdowns, and ensuring proper signage for fixtures and windows.
  • Consistently greeted customers and provided information on current promotions, enhancing their shopping experience.
  • Actively listened to customers' requests, confirming full understanding before addressing any concerns or issues.
  • Collaborated effectively with team members to achieve target results, working together to meet sales and performance goals.

Education

Bachelor of Science - Audio Production

Los Angeles Film School - Hollywood
Los Angeles, CA

High School Diploma -

Eastern Alamance High School
Mebane, NC
2010

Skills

  • Leadership
  • Basic Computer Skills
  • Self-Motivated
  • Attention to detail
  • Takes Initiative
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Interpersonal Communication
  • Active Listening
  • Prioritizing Work
  • Customer Service
  • Time Management
  • Microsoft Office
  • Organizing and Categorizing

Timeline

Veteran Liaison Officer

Veterans Evaluation Services
08.2023 - Current

Visual Technician

SDSocialLights
09.2022 - 01.2023

Team Leader

US NAVY
09.2014 - 09.2019

Sales Associate

SAKS 5TH OFF FIFTH
10.2013 - 09.2014

Bachelor of Science - Audio Production

Los Angeles Film School - Hollywood

High School Diploma -

Eastern Alamance High School
Tyriek Watkins