Tyriek Watkins
Houston,TX
Summary
Organized and dependable candidate with military experience, successful at managing multiple priorities with a positive attitude. Demonstrated ability to take on added responsibilities to meet team goals. Adept at utilizing interpersonal skills, excellent time management, and problem-solving skills. Seeking a position that offers professional challenges and leverages experience to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Veteran Liaison Officer
Veterans Evaluation Services
Houston, TX
08.2023 - Current
- Typical work includes: Verifying correct personal information, extracting data entry, report status updates, scheduling, veteran relations, veteran conflict management and resolution, outreach services at various locations, conduct follow-up evaluations, identify existing problem areas while suggesting long and short term solutions.
- Receive incoming calls directly from upset veterans.
- Establishes effective communication channels by collaborating with various departments.
- Maintains an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Facilitates negotiations between internal departments and external partners to reach mutually beneficial agreements.
- Liaise between internal departments and external partners to promote efficient communication and collaboration.
- Investigates escalated liaison issues and implemented appropriate tactics for swift resolution.
- Enhances interdepartmental cooperation through regular meetings, information sharing, and joint projects.
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Communicated with potentially violent Veterans.
- Respond to requests from patients, families, caregivers, visitors and co-workers for prompt assistance and in a friendly manner.
- Processes incoming and outgoing materials such as technical and non-technical correspondence, letters, reports, memoranda, and other forms of written communication.
Visual Technician
SDSocialLights
San Diego, CA
09.2022 - 01.2023
- Pulled and terminated various types of cables, ensuring proper installation and connectivity.
- Executed tasks using appropriate tools, materials, methods, and safety practices in accordance with industry standards.
- Provided troubleshooting techniques for integrating professional visual systems, resolving technical issues effectively.
- Adhered to safety protocols while installing projectors, displays, and speakers, ensuring secure and reliable setup.
- Performed service and system maintenance as directed, proactively identifying and resolving potential issues.
- Read and evaluated diagrams to determine specifications, ensuring accurate installation and alignment of equipment.
- Trained and onboarded 5 new employees, ensuring them to be knowledgeable and proficient in company standards.
- Recognized by management for consistent punctuality and delivering superior performance.
- Led crew of visual installation team members, coordinating tasks and ensuring successful project execution.
Team Leader
US NAVY
San Diego, CA
09.2014 - 09.2019
- Supervised team of 20 personnel, ensuring their safety and efficient navigation in Pacific Ocean, Philippine Sea, and South China Sea.
- Collaborated closely with ship's Commanding Officer to develop and implement approved voyage routes, which required approval at Admiral level.
- Administered daily operations, overseeing completion of weekly goals within specified deadlines.
- Planned and assembled weekly command-wide training packets, contributing to improve operational efficiency.
- Conducted research, gathered information from multiple sources, and presented results to support decision-making processes.
- Carried out day-to-day duties accurately and efficiently, maintaining high standard of performance.
- Ensured security by securing restricted areas and enforcing limited access for both civilians and military personnel, thereby protecting force and property.
- Manned base entry points around clock, providing 24/7 force protection by reviewing identifications, searching vehicles, and verifying deliveries before granting access to secure areas.
- Conducted training sessions and provided mentorship to team members, fostering productivity, accuracy, and strong commitment to friendly service.
- Coordinated weekly meetings for both internal and external groups, facilitating effective communication and collaboration.
Sales Associate
SAKS 5TH OFF FIFTH
10.2013 - 09.2014
- Engaged customers and ensured store's daily, weekly, and monthly goals were met by actively promoting email capture and encouraging participation in loyalty program.
- Recommended, selected, and assisted customers in locating or obtaining merchandise based on their specific needs and desires.
- Participated in ongoing maintenance of selling floor and fitting rooms, including resizing fixtures, organizing go-backs, executing markdowns, and ensuring proper signage for fixtures and windows.
- Consistently greeted customers and provided information on current promotions, enhancing their shopping experience.
- Actively listened to customers' requests, confirming full understanding before addressing any concerns or issues.
- Collaborated effectively with team members to achieve target results, working together to meet sales and performance goals.
Education
Bachelor of Science - Audio Production
Los Angeles Film School - Hollywood
Los Angeles, CAHigh School Diploma -
Eastern Alamance High School
Mebane, NC2010
Skills
- Leadership
- Basic Computer Skills
- Self-Motivated
- Attention to detail
- Takes Initiative
- Multitasking Abilities
- Teamwork and Collaboration
- Interpersonal Communication
- Active Listening
- Prioritizing Work
- Customer Service
- Time Management
- Microsoft Office
- Organizing and Categorizing
Timeline
Veteran Liaison Officer
Veterans Evaluation Services
08.2023 - Current
Visual Technician
SDSocialLights
09.2022 - 01.2023
Team Leader
US NAVY
09.2014 - 09.2019
Sales Associate
SAKS 5TH OFF FIFTH
10.2013 - 09.2014
Bachelor of Science - Audio Production
Los Angeles Film School - Hollywood
High School Diploma -
Eastern Alamance High School