Tyriesha Nichols
Waco
Summary
Hardworking picker successful at transporting goods, completing orders and putting together shipments in high-volume, busy environments. Offers great team collaboration, safety oversight and picking skills developed several years in busy and challenging warehouses.
Overview
12
12
years of professional experience
Work History
Picker
Amazon
Waco
09.2025 - Current
- Retrieved customer orders from designated locations using handheld scanners.
- Ensured accurate item selection by cross-referencing packing slips.
- Operated pallet jacks and tuggers to transport items safely within the warehouse.
- Maintained organized picking areas to streamline workflow and efficiency.
- Followed safety protocols to minimize risks during high-volume picking operations.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Apparel Team Lead
Dicks Sporting Goods
Waco
05.2024 - 09.2025
- Led apparel team in daily operations and product placement.
- Trained staff on customer service and merchandise knowledge.
- Managed inventory levels and organized stockroom effectively.
- Coordinated visual merchandising to enhance product displays.
- Trained new employees in store operations, customer service techniques, and product knowledge.
- Created visual merchandising strategies that increased sales by 20%.
- Resolved customer complaints regarding product quality or service in a timely manner.
- Developed a daily plan for the apparel department to ensure objectives were met efficiently.
- Maintained accurate inventory records and conducted regular stock counts.
- Organized promotional displays according to corporate guidelines.
- Assigned tasks to staff members based on their strengths and abilities.
Supervisor
DSW-Designer Shoe Warehouse
Waco
05.2022 - 09.2024
- My position as a supervisor for dsw is I make sure my team is doing what they suppose to do to get the job done.
- I have to count the safe, count the register at night and in the morning.
- Make sure we get our customers to sign up for our rewards program.
- Answer phone calls.
- Trained and mentored team members on customer service standards.
- Coordinated staff schedules to optimize store coverage and efficiency.
- Managed inventory levels and organized stockroom for efficient retrieval.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Retail Associate
Academy Sports + Outdoors
Waco
05.2018 - 05.2022
- 3 years of retail experience
- Replenished and rotated product inventory in Apparel and Footwear
- I am a Team lead
- Answer Phone Calls
- I am a Keyholder
- Cashier
- Assisted customers in selecting sporting goods and outdoor equipment.
- Maintained organized product displays to enhance customer shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to manage inventory levels efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Operated cash register to process payments from customers.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Greeted customers and provided excellent customer service.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Organized backroom storage areas for efficient access to merchandise.
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
- Engaged with customers to determine appropriate items to fit needs.
- Performed price checks on items requested by customers.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Resolved customer complaints in a professional manner.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Processed online orders and ensured timely delivery of items.
- Conducted regular stock counts to verify accuracy of inventory records.
- Tracked inventory levels for restocking purposes.
Sales Associates
Sears
Waco
03.2014 - 05.2018
- Assisted customers in product selection and provided personalized recommendations.
- Managed inventory levels and organized merchandise displays on the sales floor.
- Processed transactions accurately using point-of-sale systems and cash registers.
- Maintained a clean and organized work environment to enhance customer experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Used technology resources to assist customers in locating and selecting items.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Bagged or packaged purchases and wrapped gifts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High school diploma -
Waco High School
Waco, TXSkills
- Retail Sales
- Cash Handling
- Cashiering
- Merchandising
- Planograms
- Pricing
- Freight Experience
- Customer Service
- Packaging
- Retail Management
- Warehouse Supervisor Experience
- Customer service
- Staff training
- Safety compliance
- Team leadership
- Visual merchandising
- Time management
- Effective communication
- Task delegation
- Warehouse operations
- Order picking
- Stock replenishment
- Product packaging
- Scanner operation
- Pallet jack operation
- Safety protocols
- Barcode scanning
- Packaging materials
- Pick-list processing
- Shipment tracking
- Warehouse organization
- Heavy lifting
Languages
English, Expert
Timeline
Picker
Amazon
09.2025 - Current
Apparel Team Lead
Dicks Sporting Goods
05.2024 - 09.2025
Supervisor
DSW-Designer Shoe Warehouse
05.2022 - 09.2024
Retail Associate
Academy Sports + Outdoors
05.2018 - 05.2022
Sales Associates
Sears
03.2014 - 05.2018
High school diploma -
Waco High School