Tyrinda Gaskins
Sicklerville,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Base Supervisor
Republic Airways
09.2023 - 11.2023
- Acts as an engaged base champion of the Customer Experience focus, across all partners flown from the base
- Engages the base flight attendant team in person by creating and fostering personal relationships with each crew member
- Provides assistance to the flight team as needed
- Serves as an active partner within the Flight Attendant work place, including: Completing ramp quality assurance daily meetings Flying at least one trip per month / three trips per quarter involving at least one overnight, in addition to any ride along or inflight evaluations
- Completing and distributing a monthly base newsletter
- Ensures engagement with station based initiatives, fostering a partnership and supportive relationship with local airport operations
- Ensures that all Flight Attendants are well informed of service expectations as well as current company, regulatory and partner standards
- Maintains a neat, clean and serviceable crew room and airport standby room
- Develops and maintains open communication with all Inflight leadership, all Inflight departments as well as Crew Scheduling and Crew Planning
- Administrative and Compliance responsibilities:: Ensure all Flight Attendants are aware of, understand and comply with all company, regulatory and partner policies Ensure all FAs are well informed and competent in all aspects of their regularly assigned duties
Flight Attendant
Republic Airways
05.2022 - 09.2023
- Advised passengers of flight regulations to maximize safety and security.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
Assistant Manager
Neiman Marcus
01.2020 - 03.2020
- Drives the achievement of maximum sales and growth in line with company vision and values
- Participates in all aspects of merchandise and communications with merchant and vendor partners
- Reviews business trends in partnership with functional leads to create and execute business strategies
- Builds and maintains positive relationships with the vendor community, abiding to Bergdorf Goodman's business goals as guiding principles
- Positively challenges vendor community's status quo as needed
- Provides input on strategic objectives for the store and sets priorities accordingly by department
Sales Lead Supervisor
Burberry
04.2019 - 01.2020
- Service Lead providing leadership in the areas surrounding clienteling, compliance, email capture, and mystery shops, also work to meet monthly productivity goals, and set an example for the Associates in the store
- Responsible for store keys, and ensuring the store is left in a safe and secure condition
- RESPONSIBILITIES
- Floor Leadership Duties
- In partnership with Management team Sales Associate Leads are responsible for processing:
- Cash sales
- Returns
- Accountability: All customer documentation must be accounted for and filed according to compliance standards
Shop Manager
BCBG MaxAzria
04.2017 - 04.2019
- Demonstrates professional appearance and conduct; upholds the brand style and dress code
- Maintains operational standards (e.g., open and close stores on schedule) People Development
- Demonstrate strong leadership by engaging and supporting employees on the sales floor
- Effectively coach and mentor employees on policy, procedure, and development opportunities
- Promote a positive team environment built on trust, integrity and exceptional performance standards
- Passionately lead a successful and goal-oriented sales team on maximizing sales Additional duties/responsibilities may be assigned
Makeup Artist
MAC Cosmetics
08.2015 - 04.2017
- Assist women on a daily basis with foundation matches
- Worked with all ethnic backgrounds, mainly WOC
- Met daily goals and monthly quotas
- Performed daily makeovers in no more than 30mins
- Was required to go to training every 3 months
Personal Stylist/ Sales Associate
Nordstrom
07.2013 - 08.2015
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Described product to customers and accurately explained details and care of merchandise
- Earned management trust by serving as key holder, responsibly opening and closing store
- Politely assisted customers in person and via telephone
- Communicated with vendors regarding back order availability, future inventory and special orders.Provided an elevated customer experience to generate a loyal client relationship Developed reputation as an efficient service provider with high levels of accuracy
- Built long-term customer relationships and advised customers on purchases and promotions
- Helped drive sales goals and achieve monthly quotas
- Operated a POS system to itemize and complete an average of number customer purchases
- Achieved sales goals and service performance requirements of amount through new customer sales.
Education
Cosmetology -
Parisian Beauty Academy
NJ, NJ11.2016
High school diploma or GED -
Malcolm X Shabazz High School
Newark, NJ06.2001
Skills
- Customer service
- Administrative experience
- Organizational skills
- Communication skills
- Microsoft Office
- Emergency Response
- Sales
- Leadership
Certification
- Licensed Cosmetologist, I've had my license for a year now.
- Esthetician License
Additional Information
SKILLS The ability to communicate well with others. I have a cooperative spirit. I show ability to follow direction. I also have the confidences to work independently. Best of all I just genuinely love to help others.
Personal Information
Title: Management
Timeline
Base Supervisor
Republic Airways
09.2023 - 11.2023
Flight Attendant
Republic Airways
05.2022 - 09.2023
Assistant Manager
Neiman Marcus
01.2020 - 03.2020
Sales Lead Supervisor
Burberry
04.2019 - 01.2020
Shop Manager
BCBG MaxAzria
04.2017 - 04.2019
Makeup Artist
MAC Cosmetics
08.2015 - 04.2017
Personal Stylist/ Sales Associate
Nordstrom
07.2013 - 08.2015
Cosmetology -
Parisian Beauty Academy
High school diploma or GED -
Malcolm X Shabazz High School
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