Tyrion Mcghee
Houston,TX
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
2
2
years of professional experience
Work History
Associate
Potbelly
1660 Louetta Rd Ste, 100 Spring Tx
04.2022 - Current
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- o Restock food line, chips and cooler.
o Work multiple stations (load, dress, shakes, cash, prep, front) as directed by
Manager or Shift Leader
o Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
o Prepare meats and cheeses for different sandwiches.
o If 18 or older, uses the automatic slicer to prep food items.
o Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
o Operate cash register: handle, balance and follow all cash handling procedures.
o Effectively handle customer complaints/issues.
o Takes delivery/catering/pickup orders over the phone.
Associate
Wendys Restaurant
9600 Longstreet ,Willis TX
11.2020 - 04.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Ticket Seller
Houston Premiere 15
12300 North Fwy# 400 Houston TX
12.2019 - 02.2020
- Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
- Provided schedule, routing and fare information to assist customers with ticket purchases.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Education
Andy Dekaney High School
Houston, TXSkills
- Verbal and Written Communication
- EMR Charting
- Result Interpretation
- Practice Management
- Customer Service
- Attention to Detail
- Client Engagement
Timeline
Associate
Potbelly
04.2022 - Current
Associate
Wendys Restaurant
11.2020 - 04.2022
Ticket Seller
Houston Premiere 15
12.2019 - 02.2020
Andy Dekaney High School
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