Tyriq Wilson

• Managed elite nfl athletes media work by creating content to help build their fan bases and become more marketable.
• Mentored junior team members, fostering a collaborative and positive work environment that encouraged ongoing professional development.
• Collaborated with creative teams to produce engaging content tailored to target demographics.
• Maintained strong relationships with key industry stakeholders, fostering collaboration and partnership opportunities.
• Achieved higher audience retention rates by implementing engaging multimedia content across platforms.

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• Developed strong customer relationships through attentive listening, empathy, and clear communication.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Assisted in training new staff members on company policies, procedures, and best practices for delivering exceptional customer service.
• Acted as a mentor to junior team members, providing guidance and support to help them reach their full potential.
• Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Achieved consistent growth with careful planning and execution of business development initiatives.
• Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
• Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.