Tyrique Emerson
Burlington
Summary
Accomplished Armored Truck Driver at Shields Business Solutions, recognized for exceptional situational awareness and effective communication. Demonstrated expertise in cargo documentation and emergency response, ensuring secure and timely deliveries. Proven ability to adapt to challenges while maintaining high customer service standards, contributing to a safer and more efficient operational environment. Goal-oriented Armored Truck Driver with background and proven customer service expertise. Efficiently serviced numerous financial institutions in busy metropolitan area during previous year. Excellent communications skills and strong work ethic enabled outstanding results in challenging environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Armored Truck Driver
Shields Business Solutions
Moorestown
01.2024 - Current
- Conducted pre-trip inspections of vehicle systems including brakes, tires, lights.
- Maintained high degree of situational awareness to minimize risk of hazardous encounters.
- Searched bags manually to identify prohibited items and contraband.
- Ensured that all deliveries were made in accordance with company policies and procedures.
- Reported any suspicious activities observed during transport or delivery.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
- Maintained accurate records of cargo loaded and unloaded from truck including weight, type, quantity.
- Delivered shipments safely and on time according to established schedules.
- Performed regular maintenance checks on vehicle as needed.
- Followed established guidelines for handling cash deposits or withdrawals.
- Completed required paperwork accurately at each stop along the route.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Loaded and unloaded armored vehicles with cash, valuables, and other items in a secure manner.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Checked all locks, seals, and security devices to ensure the safety of cargo during transport.
- Delivered cash and coins to banks and customers to facilitate timely financial transactions.
- Assisted fellow drivers as needed with loading and unloading operations or other tasks.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Maintained daily logs of assigned routes and stops.
- Monitored security cameras to identify and respond to suspicious activity.
- Observed speed limits and traffic laws at all times while driving an armored truck.
- Communicated effectively with dispatchers regarding updates or changes in route plans.
- Monitored traffic conditions to avoid potential hazards on the road.
- Inspected vehicle before trips to ensure it was in proper working order.
- Adhered to strict safety protocols while operating an armored truck.
- Verified paperwork for accuracy prior to loading and unloading.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Responded quickly to emergency situations by following appropriate protocols.
- Identified suspicious activity to determine appropriate response.
- Operated two-way radio equipment for communication purposes.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Provided excellent customer service when interacting with clients.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Food Delivery Driver
door dash
Mt Laurel
01.2022 - 01.2024
- Loaded and unloaded delivery vehicles with food items.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Reported any accidents or incidents immediately to management, complying with company policies and legal requirements.
- Carried food in insulated bags to maintain hot or cold temperature.
- Utilized customer feedback to continuously improve delivery practices, focusing on areas of punctuality, food quality, and customer interaction.
- Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
- Analyzed customer address to determine best route for timely delivery.
- Identified potential problems or complaints from customers and took appropriate action as necessary.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Followed all safety protocols while driving.
- Answered customer inquiries regarding menu items, prices and availability.
- Assisted in loading and unloading supplies when needed from suppliers or vendors.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Collected money, provided change and recorded transactions on receipts.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
Assistant Manager
T.D. Tires
Burlington
10.2019 - 03.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Maintained a safe working environment by enforcing safety regulations.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Implemented campaigns and promotions to help with developing goods and services.
- Implemented successful business strategies to increase revenue and target new markets.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Coached and developed store associates through formal and informal interactions.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Supervised cash handling processes to ensure accuracy of transactions.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Coordinated with vendors to secure product availability at competitive prices.
- Provided training to new employees on company policies and procedures.
- Ensured compliance with all safety regulations throughout the store premises.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Tire Manager
T.D.Tires
Burlington
01.2018 - 10.2019
- Used tools, parts and equipment to maintain and repair customer tires.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Verified accuracy of invoices prior to submitting them for payment processing.
- Identified and replaced worn tires and related components, optimizing safety.
- Replaced worn tires with new ones of the same size and type.
- Collaborated with team members to fulfill sales and service requests.
- Rotated tires and reset tire pressure monitoring systems.
- Checked vehicle for leaks and topped off fluids.
- Inspected tire casings for defects holes and tears to determine needed repairs.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Changed and rotated tires for customers to provide safety and maximize customer service rankings.
- Maintained accurate records of all work performed in accordance with company standards.
- Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
Lot Manager
lucas chevy
Lumberton
01.2014 - 08.2015
- Attended training sessions related to safety protocols and other relevant topics.
- Provided customer service assistance to visitors and tenants of the property where applicable.
- Assisted customers with locating available spaces and directing them to their destination within the lot.
- Determined and reported on lead time for manufacture and delivery of new vehicle inventory and informed customers.
- Received vehicle shipments, checking physical condition and processing necessary paperwork for incoming stock.
- Managed inventory levels of supplies needed for day-to-day operations.
- Took and uploaded photos of vehicles repossessed, won at auction, purchased from private parties and acquired new from manufacturers.
- Maintained accurate records of all vehicle movements in the lot.
- Monitored entrances and exits of vehicles in the lot.
- Organized the parking lot to ensure optimal space utilization.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted with snow removal, light groundskeeping and other seasonal outdoor maintenance.
- Maintained display vehicles and inventory in condition recorded upon arrival at premises, closing windows, locking doors and installing floor mats to minimize wear and tear to vehicles on lot.
- Identified areas requiring additional maintenance or repair and reported it to management.
- Arranged vehicles around lot as directed and filled new and pre-owned vehicles to proper fuel level, also implementing company standards for cleanliness and signage.
- Performed regular maintenance tasks such as sweeping, trash removal, painting lines.
- Configured new and pre-owned vehicles within displays organized in straight lines by category.
- Verified vehicles remained secured on lot and with windows marked with last six of VIN, client, key status and drivable status.
Education
Some College (No Degree) - Computer And Information Systems Security
Burlington County College
Willingboro, NJSkills
- Pre-trip inspections
- Cargo documentation
- Emergency response
- Route navigation
- Security protocols
- Cash handling
- Risk assessment
- Problem solving
- Attention to detail
- Customer service
- Surveillance monitoring
- Record keeping
- Situational awareness
- Effective communication
- Route planning
- Team collaboration
- Critical thinking
- Defensive tactics
- Adaptive thinking
- Secure cargo transfer
- Defensive driving
- Punctuality
Certification
Sora security License for NJ. Guard Card for C.A.
Timeline
Armored Truck Driver
Shields Business Solutions
01.2024 - Current
Food Delivery Driver
door dash
01.2022 - 01.2024
Assistant Manager
T.D. Tires
10.2019 - 03.2020
Tire Manager
T.D.Tires
01.2018 - 10.2019
Lot Manager
lucas chevy
01.2014 - 08.2015
Some College (No Degree) - Computer And Information Systems Security
Burlington County College
Similar Profiles
Shanna BurghardtShanna Burghardt
Manager Patient Support Operations at Shields Health SolutionsManager Patient Support Operations at Shields Health Solutions
Alejandro UrbinaAlejandro Urbina
Pharmacy Liaison at Shields SolutionsPharmacy Liaison at Shields Solutions
Michele LeeMichele Lee
Senior National Specialty Pharmacy Liaison at Shields Health SolutionsSenior National Specialty Pharmacy Liaison at Shields Health Solutions