TYRISHA WILLIAMS
Smyrna,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Malani Dolls
03.2021 - 09.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Wireless specialist
T-ROC
02.2019 - 03.2021
- Assisted in the design and installation of custom wireless infrastructure projects, ensuring optimal coverage and signal strength.
- Recorded customer feedback for incorporation into future wireless deployment activities.
- Maintained up-to-date knowledge of industry trends, incorporating emerging technologies into company offerings where applicable.
- Reduced equipment downtime through diligent monitoring of network health indicators, proactive maintenance activities, and swift resolution of identified issues.
- Monitored customers for signs of security concerns and escalated issues to management.
- Troubleshot and resolved complex connectivity problems, ensuring uninterrupted service for customers.
RETAIL SALES ASSOCIATE
H&M INC.
06.2017 - 02.2019
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Collaborated with team members in achieving storewide goals, fostering a positive work environment centered on teamwork and mutual success.
Education
GRADUATION -
South Cobb High School
Austell, GA01.2015
Skills
- Data Entry
- Customer Engagement
- Store maintenance
- Stock replenishment
- Cash Handling Accuracy
- Bookkeeping
- Computer Operations Management
- Customer Service
- Document Verification
- HIPAA Compliance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Administrative Assistant
Malani Dolls
03.2021 - 09.2024
Wireless specialist
T-ROC
02.2019 - 03.2021
RETAIL SALES ASSOCIATE
H&M INC.
06.2017 - 02.2019
GRADUATION -
South Cobb High School
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