Tyrk Thammarak
Minneapolis,MN
Summary
Experienced Systems Analyst skilled in user acceptance testing, database design, and application support. Proven ability to analyze system requirements and implement data analysis tools, driving efficiency and enhancing user experience.
Overview
31
31
years of professional experience
Work History
Systems Analyst
Target Corporation
06.2019 - 10.2025
- Analyzed system requirements to enhance functionality and improve user experience.
- Collaborated with cross-functional teams to identify process inefficiencies and recommend solutions.
- Implemented data analysis tools to streamline reporting processes and improve accuracy of insights.
- Coordinated user acceptance testing, gathering feedback to refine systems before deployment.
- Trained new hires on company-specific software tools, ensuring seamless integration into the team''s workflow.
- Monitored system performance metrics, making adjustments as necessary to maintain high levels of efficiency.
Systems Monitor
Target Corporation
06.2013 - 06.2019
- Monitored system performance and security alerts to identify vulnerabilities.
- Conducted regular audits of security systems to ensure compliance with policies.
- Collaborated with IT teams to integrate new security technologies effectively.
- Coordinated with IT team members to ensure seamless integration of security measures into existing infrastructure.
- Performed network troubleshooting to isolate and diagnose common problems.
Credit Card Specialist
Target Corporation
08.2009 - 06.2013
- Analyzed credit card applications to ensure compliance with lending policies and regulations.
- Managed customer inquiries regarding account status, benefits, and dispute resolutions.
- Collaborated with cross-functional teams to streamline application processing procedures.
- Developed training materials for new hires on credit assessment protocols and systems usage.
- Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.
- Served as an expert resource for colleagues seeking guidance on complex credit card issues or escalations, fostering a collaborative team environment.
- Evaluated customer creditworthiness and financial statements to determine credit limits.
New Account Specialist
Target Corporation
09.2001 - 07.2009
- Enhanced guest satisfaction through effective communication and personalized service.
- Resolved guest inquiries and complaints promptly, ensuring positive experiences.
- Participated in ongoing professional development opportunities to stay current on industry trends and guest relations best practices.
- Improved cooperation among departments by organizing cross-training sessions for better understanding of each other''s roles in delivering excellent hospitality services.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Logistics Specialist
USMC
12.1994 - 12.2001
- Coordinated logistics operations to enhance supply chain efficiency and reduce delays.
- Managed inventory levels using advanced tracking systems to ensure accuracy and availability.
- Developed and implemented process improvements that streamlined shipping procedures, resulting in timely deliveries.
- Collaborated with cross-functional teams to resolve logistical challenges and optimize workflows.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Education
Associate of Arts - Accounting And Finance
Metropolitan State Universtity
Minneapolis, MNSkills
- Database design
- End user support
- Mobile application development
- Application support
- Diagnostic tools
- Technical documentation
- System upgrades
- User acceptance testing
- Requirements gathering
- Teamwork and collaboration
- Problem-solving abilities
Languages
Thai
Native or Bilingual
Timeline
Systems Analyst
Target Corporation
06.2019 - 10.2025
Systems Monitor
Target Corporation
06.2013 - 06.2019
Credit Card Specialist
Target Corporation
08.2009 - 06.2013
New Account Specialist
Target Corporation
09.2001 - 07.2009
Logistics Specialist
USMC
12.1994 - 12.2001
Associate of Arts - Accounting And Finance
Metropolitan State Universtity