Tyron Cooper
Zebulon,NC
Summary
Highly motivated and energetic professional with experience in delivering exceptional dining experiences, with 3 years background of customer-oriented retail management experience. Skilled at upselling, and working/delivering under pressure, adapting to ever changing circumstances. Seeking to utilize my exceptional communication and interpersonal skills to provide top-notch service and create a memorable dining experience for patrons.
Overview
5
5
years of professional experience
Work History
Restaurant Server
PF Changs Restaurant
09.2023 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Effectively achieves optimum table turnover rate by efficiently pacing orders and ensuring timely delivery of meals and related items
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Boosted overall sales by confidently recommending daily drink, appetizer, or dessert specials and upselling menu items.
- Consistently holds records for most Google Reviews
Assistant Store Manager
Sherwin-Williams
08.2020 - 07.2023
- Fostered profitable and intimate business relationships, while executing daily store operations
- Increased Commercial Pro account App signups by 35%
- Collaborated with other management and Sherwin-Williams' Sales Reps in order to fulfill contractors project needs
- Achieved Master's Club for exceeding 2022 first year budget circa 10%.
Restaurant Server
Olive Garden
06.2019 - 08.2019
- Greeted and seated guests, ensuring a warm and welcoming atmosphere upon their arrival
- Provided entree, wine, and dessert recommendations, answered inquiries, and took accurate food and beverage orders efficiently
- Served meals promptly, attending to guests' needs with precision and courtesy
- Upsold specialty items and promoted seasonal offerings, contributing to increased revenue
- Efficiently managed multiple tables, ensuring timely order delivery and maintaining a clean and organized workspace
Education
Supply-Chain Management -
University of North Carolina at Greensboro
05.2020
Skills
- Ability to Work Under Pressure
- Customer Service
- In-person/Over Phone Communication
- Multitasking
- Team Player
- Attention to Detail
- Dispute Resolution
- Time Management
- Adaptability
Activities
Music Chair, Activities and Campus Events, Coordinated several on-campus events that received excellent turnout, Collaborated with vendors to reach deadlines, push contracts, reach student needs, Communicated with talent agencies, entertainment companies to bring artists and guest speakers into UNCG, Facilitated bi-weekly meetings over committee of roughly 30 members
Timeline
Restaurant Server
PF Changs Restaurant
09.2023 - Current
Assistant Store Manager
Sherwin-Williams
08.2020 - 07.2023
Restaurant Server
Olive Garden
06.2019 - 08.2019
Supply-Chain Management -
University of North Carolina at Greensboro
Similar Profiles
Giovana GaticaGiovana Gatica
Server at PF Changs RestaurantServer at PF Changs Restaurant
Prince HarrisPrince Harris
Server at PF Changs RestaurantServer at PF Changs Restaurant
Briana HoughtlingBriana Houghtling
Server at PF Changs RestaurantServer at PF Changs Restaurant