Tyron Holcomb
Glendale,AZ
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Concert and Venues
Pride Group, LLC
Phoenix, AZ
04.2021 - Current
- Kept venue safe, clean and presentable for guests and staff.
- Greeted guests, scanned tickets, answered questions and helped with seat location.
- Guided guests to exits and assisted with emergencies.
- Helped guests with special needs such as assisting with seat accommodations.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Implemented event protocols to maintain safety and security of all attendees.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Hospitality Associate
Qwick
Phoenix, AZ
02.2021 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organized work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns..
Warehouse Associate
Amazon TUS1
55th Ave Lower Buckeye Rd Phoenix Az
12.2019 - 06.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 100 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Entered quantity received against purchase order in computer system.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
High School Diploma -
Belle Venture
Milwaukee WI06.2000
Skills
- Client Relations
- Shipping Procedures Understanding
- Customer Relations
- Credit Card Payment Processing
- Stocking and Replenishing
- Order Fulfillment
- Order Processing
- Health and Safety
- Pick Products
- Heavy Lifting
- Material Loading and Unloading
- Punctual and Dependable
- Hand Scanning
- Cash Register Operations
- Order Picking and Processing
- Facility Maintenance
- Picking and Packing
- Forklift Safety and Operation
- Pallet Jacks
- Safety Protocols
- Restock Shelves
- Loading and Unloading
- Self-Motivated and Disciplined
- Assembly and Production
- Pulling Parts
- Product Signage and Labeling
- Forklift Operation
- Goals and Performance
- Sorting and Labeling
Timeline
Concert and Venues
Pride Group, LLC
04.2021 - Current
Hospitality Associate
Qwick
02.2021 - Current
Warehouse Associate
Amazon TUS1
12.2019 - 06.2022
High School Diploma -
Belle Venture