Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Field Rep
TFE Resources
04.2022 - 01.2024
Assessing manholes: Inspecting the structural integrity of manholes for cracks, corrosion, and other damage.
Identifying issues: Looking for signs of inflow and infiltration, which can indicate that stormwater or groundwater is entering the sewer system.
Documenting conditions: Recording the condition of manholes and lateral pipelines.
Preparing reports: Writing reports on sewer applications and inspections, and investigating and reporting on public complaints.
Maintaining records: Keeping files of inspection dates and times, and updating public sewer maps.
Performing manual labor: Opening and closing manholes, digging out utilities, and performing other manual labor tasks.
Operating equipment: Using electronic utility locators, gas monitors, and other tools.
Maintaining vehicles: Keeping utility vehicles clean and in good working condition.
Setting up warning signs: Setting up and removing warning signs and traffic control devices.
Building Service Worker
Baltimore City Public School System
03.2021 - 08.2021
Maintained custodial building task schedule and adjusted hours or time schedule to accommodate workload.
Processed trash removal, recycling, and disposal.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Responded immediately to calls from personnel to clean up spills and wet floors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Warehouse Order Selector
The Chefs Warehouse
11.2020 - 03.2021
Wrapped pallets in shrink wrap prior to loading.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Pulled orders quickly to maintain demanding productivity goals.
Printed labels, packaged boxes, and loaded into outbound containers.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Package Handler
FedEx
07.2019 - 02.2020
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Used hand-held scanners and physical logs to accurately track item movements.
Followed verbal and written instructions to properly move and ship products.
Removed jams and unblocked conveyor system to maintain flow of goods.
Assembled, sealed, and loaded packages into correct trucks.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
Randallstown High School
Randallstown, MD
06-2014
Skills
Trend Monitoring
Trend tracking
Growth planning
Territory Management
Customer Relations
Communication skills
Time management
Problem-solving
Timeline
Field Rep
TFE Resources
04.2022 - 01.2024
Building Service Worker
Baltimore City Public School System
03.2021 - 08.2021
Warehouse Order Selector
The Chefs Warehouse
11.2020 - 03.2021
Package Handler
FedEx
07.2019 - 02.2020
Randallstown High School
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