Summary
Overview
Work History
Education
Skills
Timeline
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Ty'Ron Jones

Tulsa,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a challenging position that can leverage leadership skills, strategic thinking, and adaptability to contribute to organizational success.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

Mazzio's
08.2022 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team of 15 members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

General Manager

Simple Simons Pizza
03.2019 - 07.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled approximately 20-25 employees for shifts, taking into account customer traffic and employee strengths.

Restaurant Manager

Wendys Restaurant
11.2015 - 03.2019
  • Improved overall customer satisfaction by implementing new service standards and staff training programs. Keeping 95% satisfaction rate.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Promoted positive work environment with proactive conflict resolution strategies and team-building activities.

Education

N/A - Business Management

Northeastern Oklahoma A&M College
Miami, OK
01.1992

Skills

  • Order Preparation
  • Customer Deliveries
  • Kitchen Equipment Operation
  • Delivery Storage
  • Employee Performance Reviews
  • Team Direction
  • Process Evaluations
  • Timely Food Delivery
  • Customer Satisfaction
  • Customer Engagement
  • Customer loyalty
  • Supervisory skills

Timeline

Restaurant Manager

Mazzio's
08.2022 - Current

General Manager

Simple Simons Pizza
03.2019 - 07.2022

Restaurant Manager

Wendys Restaurant
11.2015 - 03.2019

N/A - Business Management

Northeastern Oklahoma A&M College

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Ty'Ron Jones