Tyron Moore II
Amazon Associate
Baltimore,MD
Summary
Disciplined, hardworking individual with 3 years experience Active Duty in the United States Army. Seeking a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Amazon Associate
Amazon
Baltimore, Maryland
06.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Checked packages and merchandise for damage and notified vendors.
Assistant Store Manager
Family Dollar
Baltimore, Maryland
02.2022 - 06.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Customer Service Representative
Paulys Movers
Baltimore, MD
05.2021 - 10.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Cannon Crew Member
United States Army
Baltimore, Maryland
09.2016 - 06.2019
- Operated self-propelled howitzers and ammunition trucks safely.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel.
- Oversaw field planning and coordination in full compliance with established command structures and detailed combat orders.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
Education
High School Diploma -
Carver Vocational Technical High School
Baltimore, Maryland 08.2011 - 05.2015
Skills
Cash Handling
New hire training
Sorting and labeling
Dispatch
Crisis intervention training
Personnel management
Fire Control Systems
Self-Motivated
Relationship building and management
POS systems operations
Safety and security procedures
Accomplishments
- I developed a plethora of leadership abilities during my time in service,working as a Shift Lead working twice per week as an acting supervisor,and as a Captain/Account Manager
- CLS (Combat Lifesaver)
- CPR/First Aid/AED
Certification
OSHA 10
Timeline
Amazon Associate
Amazon
06.2022 - Current
Assistant Store Manager
Family Dollar
02.2022 - 06.2022
Customer Service Representative
Paulys Movers
05.2021 - 10.2021
Cannon Crew Member
United States Army
09.2016 - 06.2019
High School Diploma -
Carver Vocational Technical High School
08.2011 - 05.2015