Tyrone Battle

As a shift manager at McDonald's, my responsibilities in the restaurant included:

• Ensuring that our sale, performance, and labor targets are met
• Ensuring hospitality of customers and handling complaints
• Managing cash flow and making deposits
• Ensuring food safety by checking temperatures of food and monitoring crew,
• Coaching and motivating crew members to optimize performance and motivate toward more efficient work.
• Established team priorities, maintained schedules

Im a certified OTP level 2(Operations Technology Person)

My responsibilities include but not limited to :

• Performing certain self-installs and OS upgrades and repairs
• Troubleshoot POS technology issues
• Provide the necessary resources ,tools, & support as new technologies and initiatives are deployed
• Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment
• Ensure proper cable management
• Effectively communicate technology issues, outcomes, needs, and costs

• Attended safety meetings and took part in safety awareness trainings and programs.
• Checked accuracy of meters against previous Data.
• Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
• Installed new meter reading modules according to information in BGE system
• Checked for leaks using Gas measuring Instrument and reported any leaks or damage.
• Responded to customer inquiries and resolved complaints to establish trust.
• Skilled at working independently and collaboratively in a team environment.

• Greeting guest
• working well in a fast pace of environment
• Ensuring orders were accurate and timely
• Keeping all areas of the restaurant clean and visually pleasing
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Educated customers on menu items, product ingredients and nutritional values.

• Maintained accurate inventory records through manual and computerized systems.
• Received and processed incoming shipments, verifying accuracy of items against purchase orders.