Tyrone Bouldin
North Hollywood,CA
Summary
Business process professional with strong focus on optimizing
Business Leader proven to develop and implement business management initiatives. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Bridges communication between partners and suppliers with strong business acumen and managerial abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Process Analyst
Market Better Digital Marketing Company
08.2021 - 01.2025
- Collaborated with upper management to drive strategy and implement new processes.
- Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features.
- Managed project timelines and deliverables associated with business process improvements, ensuring successful completion within established timeframes.
- Performed root-cause analysis on recurring issues within existing processes, identifying solutions that addressed underlying causes effectively.
- Developed comprehensive documentation of current processes, enabling easier analysis for future enhancements.
- Presented findings from process analyses to senior management, securing buy-in for recommended improvements and facilitating implementation efforts.
- Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
- Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.
Business Analyst
SoleStage
07.2017 - 08.2021
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Increased resource efficiency by analyzing detailed business requirements.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features.
- Performed root-cause analysis on recurring issues within existing processes, identifying solutions that addressed underlying causes effectively.
Account Executive
Sole Stage
07.2016 - 09.2019
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Sales Manager/ Asst. Store Manager
ShoePalace
10.2014 - 08.2016
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Initiate changes to improve the business, e.g
- Revising opening hours to ensure the store can compete effectively in the local market
- Provide direct supervision, coaching, training, development, and performance management of sales team and sales supervisor
- Responsible for the day-to-day operations and oversee sales associates, customer service representatives and other employees
- Interview, hire and train new employees
- And, assist customers by providing information and resolving their complaints
- Developing and implementing sales plans, forecasts, and budgeting
- Served as team lead and assisted in the onboarding of new team members directed by management
Education
Bachelor of Science - Business Administration And Management
California State University, Dominguez Hills
Carson, CA06-2018
Skills
- Adaptability
- Team collaboration
- Proficient in software(s)
- Effective communication
- Data monitoring
- User acceptance testing
- Business analysis
- Presentation skills
- Data-driven decision making
- Software development life cycle
- Data visualization
- Time management abilities
Awards
- Top Performer of the Yr.
- 2016
- 2018
- 2020
- Network For Teaching Entrepreneurship (NFTE)
- Award Semi-Finalist, 2015, Mentor Program Leadership
- Salesperson of the month, 2022, 5x
- Top 1% Gross Sales of the Yr., 2019, $43.6M
Certification
- Power BI Fundamentals, Minds Mapped - 8/18/24
- Business Analysis & Process Management, Coursera - 4/1/25
- Certified Business Analysis Professional (CBAP), Starweaver/Coursera - ETA: 6/2025
Timeline
Business Process Analyst
Market Better Digital Marketing Company
08.2021 - 01.2025
Business Analyst
SoleStage
07.2017 - 08.2021
Account Executive
Sole Stage
07.2016 - 09.2019
Sales Manager/ Asst. Store Manager
ShoePalace
10.2014 - 08.2016
Bachelor of Science - Business Administration And Management
California State University, Dominguez Hills
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