Accounts Receivable Specialist/ Business Management known for accuracy and attention to detail. A/R career spans over 15 years of experience in B2B Manufacturing, Retail, Real Estate, and other diverse industries, and has included accountability for the processing of up to 50,000 invoices ($1M) per month.
• Follow-up with vendors to ensure that development and production samples are executed correctly and timely
• Communicate daily with overseas offices and vendors to track development and production statuses
• Prepare and submit prototype samples for weekly buying reviews
• Review and follow designers’ tech pack instructions to execute production development
• Coordinate with designers, buyers, and technical designers to ensure all production requirements such as colors, trims, fabric quality, and fit are met
• Ensure on time delivery of production samples by monitoring Time and Action Calendars
• Provide the Logistics department with shipping documents, TOP (Top of Production) approvals, and vendor shipping confirmation for prompt delivery
• Communicate with vendors/factories to ensure letters of credit, payment related documents, production sample delivery, development items, shipping documents, and cost sheets are completed accurately and on-time
• Review development items with Supervisor or Assistant Manager before sending items to vendors
• Ensure trim sheets and sewing details are provided to factories according to the time and action calendar
• Process customer credit card charges, application of credit payments, update and maintain card information as provided by customers
• Determined existing fraud trends and assisted in the prevention of future trends.
• Generated suspicious activity reports and risk management reports for supervisors and managers.
• Cross trained in fraud claims, fraud prevention and Stamps. Com customer service.
• Recognized as a problem solver and a person of high integrity with attention to details.
• Government billing: establish and maintain relationships with government customers, manage uploading of invoicing into their billing systems (WAWF, IPP), as well as maintain current PO and contract balances
• Custom invoicing: manage customers for whom custom billing solutions have been developed, which includes both creating spreadsheet reconciliations, as well as uploading files into various billing systems
• Resolve billing errors or disputes with customer; account reconciliations as needed to assist customers, resolve collections/billing issues
• Update and maintain customer account information, tract changes, contact customers for additional information; cooperate with support team to update any changes to customer accounts daily
• Collaborate and communicate across departments to meet customer needs
• Assist as needed with month-end close, periodic invoice creation
• Collected and reconciled past due invoices 30 days to charge off (portfolio consisted of over 100 Accounts with over $1MIL collected)
• Located and notified clients of delinquent accounts by mail, telephone, or personal visits in order to solicit payment
• Prepared and presented month-end reports to management
• Established payment arrangements to cure delinquent accounts
• Received payments and posted amounts paid to clients account
• Monitored overdue accounts
• Reviewed processed invoices and credit memos for correctness; sorted invoices and credit memos into batches for computer entry, calculating control totals and recording batch information on control sheet
• Reconciled development budgets
• Reconciled leasing contracts
• Prepared commercial tenants leasing agreements
• Prepared eviction notices
• Cooperated with the mall management office to resolve various tenant’s issues
My hobbies include reading Business Publications, Designing Handbags, watching Baseball, Football and Basketball.