Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Tyrone Davis

Madison,WI

Summary

Dynamic and results-driven professional with extensive experience in operational compliance and conflict resolution. Reliable, hard working, team player, dedicated and dependable. Willing to enhance customer satisfaction and manage vendor relationships. Adept at team leadership and performance evaluation, fostering a motivated workforce to achieve strategic business goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Starbucks
Madison, WI
11.2024 - 04.2025
  • Resolved conflicts between team members in an effective manner.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.

Manager

Crumbl Cookies
Madison, WI
07.2023 - 09.2024
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Ensured compliance with regulatory requirements and industry standards.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Conducted performance reviews for team members.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Manager

Popeyes
Madison, WI
11.2022 - 07.2023
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Ensured compliance with regulatory requirements and industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Enhanced customer satisfaction through the development of a customer service excellence program.

Line Cook

Hooters
Madison, WI
04.2021 - 11.2022
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Stocked and restocked kitchen supplies as needed.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Adhered to sanitation policies at all times when handling food products.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Responded quickly to any customer complaints or concerns about their dining experience.
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Inspected equipment for cleanliness prior to use every shift.

Line Cook

Buffalo Wild Wings
Madison, WI
02.2018 - 06.2020
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Stocked and restocked kitchen supplies as needed.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Adhered to sanitation policies at all times when handling food products.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Responded quickly to any customer complaints or concerns about their dining experience.
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Inspected equipment for cleanliness prior to use every shift.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.

Package Handler

UPS
Madison, WI
10.2017 - 01.2018
  • Maintained accurate inventory records of incoming and outgoing shipments.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Stacked boxes onto pallets in an efficient manner.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Organized packages according to type, size, destination, and other specifications.
  • Inspected packages for damages or defects and recorded any issues found.
  • Labeled parcels accurately according to company guidelines.
  • Assembled containers or crates for large shipments using hand tools and power tools.

Education

High School Diploma -

Admusen Highschool
Chicago, IL
08-2013

Associate of Arts - General Studies

Malcolm X College
Madison, WI

Skills

  • Conflict resolution
  • Operational compliance
  • Performance evaluation
  • Inventory management
  • Vendor management
  • Team building
  • Customer service
  • Time management
  • Financial management
  • Problem solving
  • Effective communication
  • Strategic planning
  • Task delegation
  • Retail operations management
  • Succession planning
  • Team motivation techniques
  • Team motivation
  • Negotiation
  • Policy enforcement
  • Staff supervision
  • Adaptability and flexibility
  • Customer relations
  • Reporting and documenting
  • Contract management
  • Sales growth
  • Team leadership
  • Orientation and training
  • Goal setting
  • Staff training and development
  • Budgeting and finance
  • Staff development
  • Employee scheduling
  • Employee supervision
  • Recruiting and interviewing

Affiliations

  • I volunteered to coach 7-10 year old boys football with I9
  • I've done landscape as a hobby

Certification

  • I have food safety certifications
  • Coach certifications from I9 sports

References

References available upon request.

Timeline

Assistant Manager

Starbucks
11.2024 - 04.2025

Manager

Crumbl Cookies
07.2023 - 09.2024

Manager

Popeyes
11.2022 - 07.2023

Line Cook

Hooters
04.2021 - 11.2022

Line Cook

Buffalo Wild Wings
02.2018 - 06.2020

Package Handler

UPS
10.2017 - 01.2018

High School Diploma -

Admusen Highschool

Associate of Arts - General Studies

Malcolm X College

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