Summary
Work History
Education
Skills
Timeline
Generic

Tyrone Dockery

Sacramento,CA

Summary

Diligent and responsible Assistant Manager with a proven track record of efficiently managing his teams, possessing a comprehensive understanding of operations that enhance customer satisfaction. Well-organized and dependable, demonstrating an unwavering commitment to team success, operational excellence, and fostering customer loyalty. Adept at creating a positive shopping experience while contributing to overall business goals.

Work History

Cashier/Scan Coordinator/Receiver/Assistant Deli Manager

Sprout’s Farmer’s Market
  • Establishing a supportive, nourishing environment that encourage team member growth, customer curiosity, and meets federal and state food safety compliance. Inventory Management, Retail Displays, Conflict Resolution and creation of successful store level programs.

Producer/ Broadcast Production Business Manager

Rhea & Kaiser
  • Basic production duties. Created a database of currently active broadcast assets, to anticipate and streamline talent and image negotiations.

Client Services Team Leader of Independent Accounts

Premier Digital Services
  • In my role at Premier Digital Services, I led a dedicated team to optimize service delivery for independent accounts in the digital media industry. By collaborating with various departments, I developed training materials that streamlined operations. My efforts in reactivating inactive accounts resulted in a significant 80% success rate, showcasing my commitment to client satisfaction and effective communication.

Executive Producer

ARU Chicago
  • At ARU Chicago, I transformed the role of Executive Producer by implementing innovative programs that strengthened client relationships and improved internal communication. By launching the 'Partnership Program,' I facilitated collaboration with post-production vendors, while 'Coffee Talk' sessions bridged gaps between staff and management. These initiatives resulted in a significant increase in return business and a more proactive work environment.

Sr. Radio Producer

DDB Chicago
  • At DDB Chicago, I played a pivotal role in enhancing production capabilities and operational efficiency. By establishing the agency on voicebank.net, I reduced audition return times and transformed the in-house audio suite into a profitable venture, generating substantial revenue. Additionally, I created a production guideline manual to foster synergy among teams, ensuring effective communication and collaboration.

Education

Bachelor of Science - Psychology

Hastings College
01.1994

Bachelor of Music - Vocal Performance

Hastings College
01.1995

Skills

  • Customer Service Success
  • Cross-Functional Team Leadership
  • Team Development
  • Vendor Relationship Management
  • Client Development and Retention
  • Project Management
  • Production Coordinator
  • Event Management & Organization
  • Clear Written and Oral Communicator
  • Basic Microsoft Office Software
  • Policy and Procedure analyst
  • Office Management
  • Operational Management
  • Digital Advertising
  • Dancer and Singer

Timeline

Cashier/Scan Coordinator/Receiver/Assistant Deli Manager

Sprout’s Farmer’s Market

Producer/ Broadcast Production Business Manager

Rhea & Kaiser

Client Services Team Leader of Independent Accounts

Premier Digital Services

Executive Producer

ARU Chicago

Sr. Radio Producer

DDB Chicago

Bachelor of Music - Vocal Performance

Hastings College

Bachelor of Science - Psychology

Hastings College

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Tyrone Dockery