Objective: To seek a position in a business setting which allows customer service expertise and management experience to allow growth with team players!
Executive Summary;
More than 11 years hands-on experience in health, wellness, life, entertainment & the fitness industry.
More than 7 years retail experience and also more than a 5 years of experience in the food industry.
Major strengths in planning, problem solving and communication(s).
Excellent communication, interpersonal and organizational skills.
Demonstrate ability to work effectively with clients.
Ability to serve as a manager / agent for others, & trusted to speak on their behalf to accomplish desired results
Highly motivated individual who sets and reaches goals on a daily basis
More than 10 years of sales experience.
Overview
17
17
years of professional experience
Work History
Assistant Leasing Manager
Moorpark Apartments
Sherman Oaks
01.2022 - 05.2024
Tour new members around the propety.
Entrata
YARDi
Company Meetings
Build Business Models
Meet daily goals & requirements (LEASES)
Promotions and Vendor // Sponsorship(s)
Student Therapy
Customer Service
Health // Wellness Fitness ON SITE
Show members how to use equipmen
Weekly Board Meetings
Inform New Hires / Monologues
Personal Training // Public Speaking
Promote and increase property influence by the use of social media, networking, celebrities and influencers.
Logistics / Warehouse
Harris Teeter Distribution
Greensboro, NC
10.2013 - 11.2015
Customer Service
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Moving Shipments
Forklift
Scanning Shipments
Paperwork Corrections
Monitoring Employees.
Fitness Director
LA FITNESS
Detroit, MI
05.2013 - 10.2013
Sell Fitness Training packages
Sell Memberships
Customer Service
Workout with members
Show members how to use equipment
Inform members on nutritional information
Personal training
Promote and increase club membership sales.
DHL Logistics
DHL
Greensboro, NC
06.2012 - 01.2013
Match Values of customs
Open Flights and depart flights in SCL system
Make copies of customer invoices
Open packages from unknown shippers
Make corrections to paper work
Scan packages
Change documents to WPX in SCL and GOP systems
Print labels for packages and make sure each label is put on each package going to the correct destination.
Server
RedLobster
Greensboro, NC
11.2011 - 01.2013
Manage and execute daily operations to make sure our guests have a wonderful dining experience
Greet each table with courtesy and care
Clean restrooms and make sure the restaurant is neat
Answer all questions guests may have about our company
Greet guests within a reasonable amount of time as well as taking accurate orders
Help servers run food to guests
Run dirty dishes
Make sure doors are locked and secure during closing hours
Communicate with team-members or employees clearly so duties can be done effectively
Clean Tables
Sell promotional items and desserts.
Restaurant Server
Olive Garden
Greensboro, NC
11.2011 - 12.2012
Manage and execute daily operations to make sure our guests have a wonderful dining experience
Greet each table with courtesy and care
Clean restrooms and make sure the restaurant is neat
Answer all questions guests may have about our company
Greet guests within a reasonable amount of time as well as taking accurate orders
Help servers run food to guests
Run dirty dishes
Make sure doors are locked and secure during closing hours
Communicate with team-members or employees clearly so duties can be done effectively.
Mobile Sales
Best Buy
Greensboro, NC
08.2011 - 12.2011
Responsible for providing each new and returning customer with all information needed to make an educated purchasing decision
Keeping customers informed and up to date with knowledge on new and upcoming products
Working as a team with other employees
Customer service
Keeping work space neat
Responsible for meeting sales quota.
Host
Olive Garden
Greensboro, NC
07.2010 - 08.2011
Manage and execute daily operations to make sure our guests have a wonderful dining experience
Clean restrooms and make sure the restaurant is neat
Answer all questions guests may have about our company
Seat guests in a reasonable amount of time as well as giving accurate quote times to determine how long each guest will have to wait until they are able to be served
Help servers run food to guests
Make sure doors are locked and secure during closing hours
Communicate with team-members or employees clearly so duties can be done effectively.
Self-Employed
Nationwide Insurance
Greensboro, NC
01.2008 - 05.2010
Sold insurance to new and current clients
Directed daily activities of insurance firm(s) & enforced company policies
Calculated and quoted premium rates for recommended policies
Reviewed activity reports to ensure that personnel achieved sales quotas, processed claims promptly and credited collections to policyholders (#69) or (86)'d POLICY accounts.
Model
Hollister
Greensboro, NC
11.2007 - 12.2008
Welcome customers when they enter the store
Fold clothes and keep merchandise neat
Cash register
Making sure customers don't accidentally or purposely walk out the store with our merchandise
Sell clothes and try to persuade customers to buy our merchandise
Also update customers on any new sales we are currently trying to promote.
Education
Master of Arts - Chubbuck Technique
TSAW
Sherman Oaks, CA
04-2024
High School Graduate -
Southwest High School
07.2009
Atmospheric Science & Meteorology
North Carolina Agricultural & Technical State University