Dynamic and results-driven sales professional with over 5 years of experience in diverse sales environments, including insurance, security, and customer service. Proven track record of consistently exceeding sales targets, generating new business, and building long-term client relationships. Expertise in lead generation, closing sales, and providing tailored solutions to meet client needs. Adept at utilizing cold calling, networking, and referrals to expand business opportunities. Passionate about delivering exceptional customer service and fostering strong partnerships to drive revenue growth.
• Sourced and nurtured 20+ new leads per month through networking, referrals, and cold outreach, resulting in a robust pipeline of new business.
• Consistently exceeded monthly sales quotas and achieved a 95% client retention rate by delivering tailored solutions and exceptional service.
• Established long-lasting client relationships, driving repeat business and increasing customer satisfaction.
• Boosted sales volume by 15% through proactive follow-ups and personalized customer support.
• Achieved a 38% closing rate on outbound calls, significantly surpassing the company average of 20%.
• Generated 11 new leads weekly via cold calling, networking, and leveraging industry connections, expanding the client base.
• Conducted 1500+ outbound calls monthly, providing customized security solutions and driving a 30% increase in new business.
• Maintained relationships with 200+ real estate professionals, leading to a 25% increase in referrals.
• Achieved a customer satisfaction score 15% higher than the company average by providing personalized insurance solutions.
• Closed 50+ policies per quarter by leveraging in-depth product knowledge and consultative sales techniques.
• Boosted retention rates by 10% through strategic follow-ups and exceptional client care
• Handled 100+ customer inquiries daily, maintaining a 95% resolution rate while meeting performance KPIs.
• Ranked in the top 10% of service representatives for managing high call volumes with accuracy and professionalism.
• Effectively communicated complex information to ensure customer satisfaction and decision-making.
• Delivered compelling product demonstrations to address objections and secure client commitments.
• Grew sales volume by 15% through effective cold calling and lead management.