To further my career within the organization, which will allow me to utilize the knowledge acquired through my experiences and education.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Warehouse Control Center
Delta Airlines Corporation
Atlanta, GA
10.2017 - Current
Assisted the call centers and other stations with the help of locating and flight assigning cargo
Delegate task managing assignments to teammates responsible for tracking and tracing cargo
Managed and control inventory log
Worked on daily NFD Report research the causes of failures for missed connections and/or deliveries of cargo in the ATL HUB and other cargo stations throughout Delta Air Lines.
Cargo Customer Service Agent
Delta Airlines Corporation
Atlanta, GA
11.2010 - Current
Categorize freight and shipments for proper loading onto the flights Ensure appropriate removal and placement of cargo from flights Operate a scanner to locate freight
Acceptance Agent who can ship out and process customers freight.
MyTime Pilot
Delta Airlines Corporation
Atlanta, GA
09.2019 - 10.2019
Selected by Senior Management as a Subject Matter Expert on the integration of MyTime, Delta Air Lines new time and award system for scale employees
Supported one month ‘pilot” by performance testing the system and offering feedback based on test scripts provided
Support Genius Bar during rollout to troubleshoot and answer teammate questions.
Baggage Handler/ Ramp Operator
Delta Airlines Corporation
Atlanta, GA
09.2012 - 10.2014
Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destination.
Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions.
Customer Service Agent
Carolina Logistic Services
Atlanta, GA
07.2009 - 06.2010
Scanned incoming packages for inventory tracking
Ensured that all packages were sorted and placed in the appropriate area.
Gym Assistant
Savannah State University
Savannah, GA
02.2009 - 04.2009
Cleaned and maintained the gym facilities and equipment
Organized the equipment and provided demonstrations on proper usage
Managed accounts and membership registrations.
Office Assistant/Maintenance
The Samaritans Inc
Philadelphia, PA
06.2005 - 07.2007
Communicated status of Accounts Payables and Account Receivables
Assisted maintenance staff on resolving tenant repairs and issues
Assisted with payroll and entering timesheets
Answered telephones and filed documents Managed tenant issues and inquiries.
Special Assignment Flight Attendant (SAFA) at Endeavor Airlines (Wholly Owned By Delta Airlines)Special Assignment Flight Attendant (SAFA) at Endeavor Airlines (Wholly Owned By Delta Airlines)