Tyrone Hart
Atlanta,GA
Summary
To further my career within the organization, which will allow me to utilize the knowledge acquired through my experiences and education.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Warehouse Control Center
Delta Airlines Corporation
Atlanta, GA
10.2017 - Current
- Assisted the call centers and other stations with the help of locating and flight assigning cargo
- Delegate task managing assignments to teammates responsible for tracking and tracing cargo
- Managed and control inventory log
- Worked on daily NFD Report research the causes of failures for missed connections and/or deliveries of cargo in the ATL HUB and other cargo stations throughout Delta Air Lines.
Cargo Customer Service Agent
Delta Airlines Corporation
Atlanta, GA
11.2010 - Current
- Categorize freight and shipments for proper loading onto the flights Ensure appropriate removal and placement of cargo from flights Operate a scanner to locate freight
- Acceptance Agent who can ship out and process customers freight.
MyTime Pilot
Delta Airlines Corporation
Atlanta, GA
09.2019 - 10.2019
- Selected by Senior Management as a Subject Matter Expert on the integration of MyTime, Delta Air Lines new time and award system for scale employees
- Supported one month ‘pilot” by performance testing the system and offering feedback based on test scripts provided
- Support Genius Bar during rollout to troubleshoot and answer teammate questions.
Baggage Handler/ Ramp Operator
Delta Airlines Corporation
Atlanta, GA
09.2012 - 10.2014
- Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destination.
- Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions.
Customer Service Agent
Carolina Logistic Services
Atlanta, GA
07.2009 - 06.2010
- Scanned incoming packages for inventory tracking
- Ensured that all packages were sorted and placed in the appropriate area.
Gym Assistant
Savannah State University
Savannah, GA
02.2009 - 04.2009
- Cleaned and maintained the gym facilities and equipment
- Organized the equipment and provided demonstrations on proper usage
- Managed accounts and membership registrations.
Office Assistant/Maintenance
The Samaritans Inc
Philadelphia, PA
06.2005 - 07.2007
- Communicated status of Accounts Payables and Account Receivables
- Assisted maintenance staff on resolving tenant repairs and issues
- Assisted with payroll and entering timesheets
- Answered telephones and filed documents Managed tenant issues and inquiries.
Education
No Degree - Computer And Information Sciences
Atlanta Metropolitan College
Atlanta, GA 08.2009 - 11.2010
No Degree - Computer And Information Sciences
Savannah State University
Savannah, GA 08.2008 - 05.2009
High School Diploma -
North Atlanta High School
Atlanta, GA 01.2006 - 05.2008
Skills
Microsoft Excel
Microsoft Outlook
PythonSQLTableauCRM Software (Salesforce)Delta Term
MyTime (Delta Airlines Time & Attendance System)
Timeline
MyTime Pilot
Delta Airlines Corporation
09.2019 - 10.2019
Warehouse Control Center
Delta Airlines Corporation
10.2017 - Current
Baggage Handler/ Ramp Operator
Delta Airlines Corporation
09.2012 - 10.2014
Cargo Customer Service Agent
Delta Airlines Corporation
11.2010 - Current
No Degree - Computer And Information Sciences
Atlanta Metropolitan College
08.2009 - 11.2010
Customer Service Agent
Carolina Logistic Services
07.2009 - 06.2010
Gym Assistant
Savannah State University
02.2009 - 04.2009
No Degree - Computer And Information Sciences
Savannah State University
08.2008 - 05.2009
High School Diploma -
North Atlanta High School
01.2006 - 05.2008
Office Assistant/Maintenance
The Samaritans Inc
06.2005 - 07.2007