Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyrone Jacobs

Newark,NJ

Summary

Program Manager with proven expertise in program development, budget planning, team leadership, and community outreach. Adept at coordinating events, managing resources, and enhancing service delivery for diverse populations, including individuals with disabilities. Experienced in providing compassionate, client-centered care, supporting daily living activities, medication administration, and health monitoring. Recognized for organizational skills, dependability, and a proactive approach to promoting client well-being and achieving organizational goals.

Overview

6
6
years of professional experience

Work History

Program Manager

The Arc off Essex county
Livingston, New Jersey
09.2023 - Current
  • Coordinated program activities and ensured alignment with organizational goals.
  • Monitored compliance with state regulations and organizational policies to ensure program integrity.
  • Coordinated program development to enhance community support services for individuals with disabilities.
  • Facilitated training sessions for staff on best practices and program management techniques.
  • Managed scheduling and logistics for program implementation and participant engagement.
  • Assisted in budget planning and resource allocation for program initiatives.
  • Evaluated program effectiveness through feedback collection and analysis processes.
  • Supported staff in addressing participant needs and resolving issues promptly.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Oversaw program compliance with requirements, schedule and budget.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Prioritized tasks and managed teams throughout multiple projects.
  • Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.

Shift Supervisor

The Arc Essex County
Livingston, New Jersey
09.2022 - 09.2023
  • Supervised team operations to ensure smooth workflow and adherence to schedules.
  • Trained new employees on safety protocols and operational procedures.
  • Monitored inventory levels and coordinated restocking efforts as needed.
  • Assisted in scheduling shifts to optimize staff coverage and efficiency.
  • Conducted regular performance evaluations to provide feedback to team members.
  • Implemented quality control measures to maintain product standards during shifts.
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Completed opening and closing duties to facilitate business operations.
  • Monitored staff performance to ensure quality standards were met.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Served as a role model for other employees by demonstrating professional behavior at all times.

DSP

The Arc Of Essex County
Livingston, New Jersey
09.2019 - 09.2022
  • Supported individuals with disabilities in daily living activities and personal care.
  • Collaborated with team members to ensure a safe and respectful environment.
  • Documented client progress and maintained accurate records of services provided.
  • Facilitated engaging activities that promoted social interaction and skill development.
  • Communicated effectively with clients, families, and interdisciplinary team members.
  • Monitored client behaviors and provided appropriate interventions when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Maintained detailed records of services performed on clients.
  • Recorded client status progress and challenges in logbooks and reports.

Education

Bachelor of Science - Legal Studies

Berkeley College
Newark, NJ
05-2024

Associate of Science - Criminal Justice

Berkeley College
Newark, NJ
05-2022

High School Diploma -

Barringer High School
Newark, NJ
06-2007

Skills

  • Program management
  • Budget planning
  • Team development
  • Community outreach
  • Event coordination
  • Time management
  • Strategic direction
  • Public speaking
  • Team management
  • Quality assurance
  • Team leadership and direction
  • Verbal and written communication
  • Program evaluation
  • Quality control
  • Conflict resolution
  • Active listening

Timeline

Program Manager

The Arc off Essex county
09.2023 - Current

Shift Supervisor

The Arc Essex County
09.2022 - 09.2023

DSP

The Arc Of Essex County
09.2019 - 09.2022

Bachelor of Science - Legal Studies

Berkeley College

Associate of Science - Criminal Justice

Berkeley College

High School Diploma -

Barringer High School

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