Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tyrone J. Dedeaux

Miamisburg,Ohio

Summary

To explore opportunities that challenge myself to build better skills and quality experience.

Overview

15
15
years of professional experience

Work History

Package Handler

FedEx Ground
  • Scanning and loading packages onto delivery vehicles while ensuring a quality load for the driver, and making sure all packages are sent out in an acceptable condition.
  • Serving as a customer’s front line of contact for a variety of issues, including tending to damaged packages and incorrectly addressed packages in a timely manner to optimize delivery.
  • Quality Administration

Operations Supervisor

FedEx
05.2021 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.

Restaurant Manager / Bartender

El Toro / TGI Fridays
01.2010 - 01.2021
  • To manage the facility in a manner that promotes a successful restaurant, including both frontline and backend operations.
  • To provide quality service and deliver an outstanding experience to customers, while maintaining a positive fun culture where that employees enjoy coming to work.

Education

Bachelor’s Degree - Criminal Justice Investigation Major

Inter American University of Puerto Rico
01.2008

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Loading and unloading
  • Stacking packages
  • Workplace cleanliness
  • Label reading
  • Maintaining equipment
  • Equipment operation
  • Quality control inspection
  • Damage control

Languages

Spanish
Full Professional

Timeline

Operations Supervisor

FedEx
05.2021 - Current

Restaurant Manager / Bartender

El Toro / TGI Fridays
01.2010 - 01.2021

Package Handler

FedEx Ground

Bachelor’s Degree - Criminal Justice Investigation Major

Inter American University of Puerto Rico

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Tyrone J. Dedeaux