Dedicated and experienced Store Manager and Sales Representative with extensive knowledge in the automotive refinishing industry seeking a challenging role in a reputable organization. Highly skilled in managing inventory, directing deliveries, troubleshooting various materials and equipment, and providing technical support to customers. Possess exceptional communication and interpersonal skills to advise customers on the latest products, marketing ideas, and appropriate use and applications. Proven ability to maintain and organize customer inventory levels, review usage reports, and ensure lean running shops. Additionally, proficient in 6H Rule Painters Certification and have taught classes on it, demonstrating a commitment to industry best practices and the ability to effectively educate and train others.
I continued many of the responsibilities from previous positions utilizing a demonstrated ability to build and maintain strong relationships with clients and strong negotiation and closing skills, as well as experience with CRM systems and sales reporting tools. A proven track record of meeting or exceeding sales targets, and the ability to work independently as well as part of a team. I am responsible for developing and executing sales strategies to achieve targets and increase revenue, providing product demonstrations and presentations to customers, and preparing and presenting sales proposals and contracts while keeping up-to-date with industry trends and competitor activities.
I updated the customers' paint mix computer, and hosted in-shop training for various products for all shops I was responsible for. I set up appointments for potential new customers and advised shop owners, managers, and painters of the newest products on the market and appropriate use and applications. I resolved technical difficulties involving numerous products and maintained and organized customer inventory levels, reviewing usage reports to ensure lean running shops. Additionally, In the event of a product issue, I have the ability to quickly identify and troubleshoot the problem, ensuring prompt resolution and minimizing downtime for the customer.
As Retail Counter, Technical Support, and Store Manager, I managed the day-to-day operations of the store, including directing deliveries, maintaining inventory, and daily closeout of sales. I distributed paint and related products of the automotive refinishing industry to the general public and local refinishing shops. Additionally, I consulted customers on proper equipment, materials, and their proper uses for the customer's particular situation and environment. I advised shop owners, managers, and painters of the newest products on the market and appropriate use and applications, and advised on proper mixing ratios of paint products. I also troubleshooted various materials and equipment, including spray guns, compressors, contamination in paint, material interaction, effects of varying temperatures, and solvent speeds. Mixing and tinting paint to specified color codes or samples, maintaining a computer inventory and ordering stock, and organizing in a manner to provide convenience to employees and customers were among my other responsibilities.