Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Tyrone Knauff

Summary

Dedicated and experienced Store Manager and Sales Representative with extensive knowledge in the automotive refinishing industry seeking a challenging role in a reputable organization. Highly skilled in managing inventory, directing deliveries, troubleshooting various materials and equipment, and providing technical support to customers. Possess exceptional communication and interpersonal skills to advise customers on the latest products, marketing ideas, and appropriate use and applications. Proven ability to maintain and organize customer inventory levels, review usage reports, and ensure lean running shops. Additionally, proficient in 6H Rule Painters Certification and have taught classes on it, demonstrating a commitment to industry best practices and the ability to effectively educate and train others.

Overview

32
32
years of professional experience

Work History

Sales and Technical Coordinator

PF3 Paint Supply
11.2010 - Current

I continued many of the responsibilities from previous positions utilizing a demonstrated ability to build and maintain strong relationships with clients and strong negotiation and closing skills, as well as experience with CRM systems and sales reporting tools. A proven track record of meeting or exceeding sales targets, and the ability to work independently as well as part of a team. I am responsible for developing and executing sales strategies to achieve targets and increase revenue, providing product demonstrations and presentations to customers, and preparing and presenting sales proposals and contracts while keeping up-to-date with industry trends and competitor activities.

Sales Manager

Johnson Michigan Paint
01.2005 - 11.2010

I updated the customers' paint mix computer, and hosted in-shop training for various products for all shops I was responsible for. I set up appointments for potential new customers and advised shop owners, managers, and painters of the newest products on the market and appropriate use and applications. I resolved technical difficulties involving numerous products and maintained and organized customer inventory levels, reviewing usage reports to ensure lean running shops. Additionally, In the event of a product issue, I have the ability to quickly identify and troubleshoot the problem, ensuring prompt resolution and minimizing downtime for the customer.

Store Manager

A&L Paint / Painters Supply
09.1999 - 01.2005

As Retail Counter, Technical Support, and Store Manager, I managed the day-to-day operations of the store, including directing deliveries, maintaining inventory, and daily closeout of sales. I distributed paint and related products of the automotive refinishing industry to the general public and local refinishing shops. Additionally, I consulted customers on proper equipment, materials, and their proper uses for the customer's particular situation and environment. I advised shop owners, managers, and painters of the newest products on the market and appropriate use and applications, and advised on proper mixing ratios of paint products. I also troubleshooted various materials and equipment, including spray guns, compressors, contamination in paint, material interaction, effects of varying temperatures, and solvent speeds. Mixing and tinting paint to specified color codes or samples, maintaining a computer inventory and ordering stock, and organizing in a manner to provide convenience to employees and customers were among my other responsibilities.

Painter / Assistant

Local Body Shops
10.1991 - 09.1999
  • Conduct thorough assessments of damaged vehicles to determine necessary repairs
  • Perform auto body repairs, including welding, filling, and sanding damaged areas
  • Mix and apply paint to vehicles, matching original colors and finishes
  • Use various painting techniques, such as airbrushing, to create custom designs or effects
  • Repair and replace damaged parts, such as doors, fenders, and bumpers
  • Test drive repaired vehicles to ensure proper functionality and safety
  • Maintain and clean equipment and work area to ensure safety and efficiency
  • Communicate effectively with customers to explain repair process and answer questions
  • Keep up-to-date with industry trends and advances in auto body repair techniques and equipment.

Education

Autobody Repair

Jackson Community College
Jackson, MI

Skills

  • Hosted and participated in multiple Dupont Color Shading and Dupont Cromax Pro classes at several shops
  • 6H Rule Painters Certification
  • Estimating Best Practices
  • Smart Cycle Time Il
  • Smart Damage Analysis
  • Standox Distributor Paint Certification
  • PPG-Light Industrial Coatings
  • PPG-Phase II Distributor Fundamentals
  • PPG-Custom Painting
  • PPG-Distributor Global Product Training
  • PPG-Advanced Distributor Training
  • PPG-Advanced Refinishing Systems
  • Jackson Community College: Auto Body Painting and Repair, Advanced Auto Body Painting and Repair, Custom Painting
  • Expertise in the AkzoNobel Sales Process including E-6 Sales Principals and subsequent courses
  • Corrective Actions
  • Sales Presentation
  • Office Organization
  • Customer Accounts Management
  • Routine Inspections
  • Workflow Processes
  • Procedures Scheduling
  • Product Knowledge
  • Consultative Sales Approach
  • Professional Development
  • Customer Inquiries
  • Office Supplies and Inventory
  • Technical Competency
  • Customer Experience
  • Parts Organization
  • Performance Metric
  • Payment Collection
  • Project Requirements
  • Hosted and participated in multiple Dupont Color Shading and Dupont Cromax Pro classes at several shops
  • Service Delivery
  • Customer Interaction
  • Payment Tracking
  • Client Correspondence
  • Technical Improvement Knowledge
  • Receiving Shipments
  • Efficient Service
  • Technical Direction
  • Production Standards
  • Work Orders
  • Organizational Management
  • Field Surveys
  • Maintenance Requirements
  • Special Requirements
  • Status Updates
  • Regulatory Issues
  • Resolve Systems Service Management
  • Plan Projects
  • Material Resource Management
  • Communication Planning
  • Researching and Compiling Data
  • Prepare Reports
  • Presentations and Demonstrations
  • Oversee Vendors
  • Manage Schedules

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Sales and Technical Coordinator

PF3 Paint Supply
11.2010 - Current

Sales Manager

Johnson Michigan Paint
01.2005 - 11.2010

Store Manager

A&L Paint / Painters Supply
09.1999 - 01.2005

Painter / Assistant

Local Body Shops
10.1991 - 09.1999

Autobody Repair

Jackson Community College
Tyrone Knauff