Tyrone Marshall
Troy,New York
Summary
Proven track record of enhancing operational efficiency and customer satisfaction, notably at Red Robin where my time management and customer service skills led to a significant increase in repeat business. Skilled in adapting to new challenges and maintaining high standards of cleanliness and organization, I consistently exceed employer expectations. Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks. Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
6
6
years of professional experience
Work History
Line Cook
Red Robin
04.2024 - 09.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Merchandising Associate/Overnight Remodel Associate
Advantage Solutions
06.2024 - 08.2024
- Improved product visibility by creating eye-catching merchandise displays.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Elevated brand image through adherence to corporate visual merchandising guidelines during floor sets and window installations.
Driver Specialist
Rent A Center Warehouse & Retail Store
05.2023 - 05.2024
- Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Assisted in warehouse operations for streamlined loading and unloading of goods, promoting overall efficiency.
- Optimized load configurations within the truck for balanced weight distribution and efficient space utilization.
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
- Reduced delivery times through effective route planning and navigation skills.
- Provided constructive feedback to the management team regarding delivery processes, contributing to continuous improvement efforts.
Package Handler
UPS
10.2023 - 01.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Front Desk Receptionist
Hoilday Inn & Express
08.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Front Desk Receptionist
La Quinta
11.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Pallet Jack Operator
48forty Solutions
09.2022 - 01.2023
- Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
- Transported products with electric pallet jack to prepare for shipping.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Verified label displays for accuracy of box content.
- Used pallet jacks, hand trucks and cranes to move merchandise.
- Displayed excellent time management skills through punctual completion of assigned duties while maintaining precision in handling materials with the pallet jack.
Building Maintenance Worker
Janitronics Building Services
01.2019 - 01.2022
- Installed new locks, door handles, and door closers.
- Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
- Improved building safety by conducting regular inspections and addressing potential hazards promptly.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
- Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
Education
High School Diploma -
Boys And Girls High School
Brooklyn, NY06.2001
Skills
Time Management
Attention to Detail
Highly motivated
Cleaning and organization
Timeline
Merchandising Associate/Overnight Remodel Associate
Advantage Solutions
06.2024 - 08.2024
Line Cook
Red Robin
04.2024 - 09.2024
Package Handler
UPS
10.2023 - 01.2024
Front Desk Receptionist
Hoilday Inn & Express
08.2023 - 01.2024
Driver Specialist
Rent A Center Warehouse & Retail Store
05.2023 - 05.2024
Front Desk Receptionist
La Quinta
11.2022 - 08.2023
Pallet Jack Operator
48forty Solutions
09.2022 - 01.2023
Building Maintenance Worker
Janitronics Building Services
01.2019 - 01.2022
High School Diploma -
Boys And Girls High School
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