Tyrone Monroe
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
Dart
DALLAS, TEXAS
10.2014 - Current
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Enforced passenger rules and regulations while providing courteous service.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Managed time effectively by arriving at stops on schedule according to route times.
- Maintained professional demeanor when dealing with difficult customers or situations.
Sergeant of Finance
US Army
Fort Jackson, SC
06.1990 - 07.1997
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Lamar High School
Arlington, TX06-1990
Skills
- Safe Driving
- Defensive Driving
- Schedule Adherence
- Passenger Assistance
- Inclement weather driving
- Pickup and drop-off scheduling
- Mobility support
- Guest Relations
- Valid Texas CDL license
- Customer relations skills
- Work well with others
- Always ready to take on new responsibilities
Certification
- US ARMY FINANCE SERGEANT, 1990-1997, HONORABLE DISCHARGE
Timeline
Transit Bus Operator
Dart
10.2014 - Current
Sergeant of Finance
US Army
06.1990 - 07.1997
High School Diploma -
Lamar High School
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