Tyrone Ritchie
Tampa,FL
Summary
Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandising Specialist
Lowe's Home Improvement
Tampa, FL
12.2022 - Current
- Water and prune plants
- Developed partnerships with internal groups such as packaging, visual, and e-commerce.
- Communicated merchandising needs to store manager.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced store appearance through effective space utilization and creative visual displays.
- Changed displays to reflect new promotions.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Achieved consistent store appearance through meticulous attention to detail while arranging product displays and maintaining visual standards.
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Set up displays for vendors
- Ensure garden center is always clean, organized and visually pleasing.
- Customer service
Hairstylist/Cosmetologist
Tribeca Color Salon
Tampa, FL
06.2022 - 05.2023
- Provide quality haircuts, colors, and styles.
- Booked appointments.
- Ordered inventory.
- Consistently maintained a safe and clean workspace, ensuring a welcoming environment for clients.
- Built a loyal clientele through exceptional consultations and attention to detail in styling techniques to ensure customer satisfaction.
- Processed payments of services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Organized sales area and workstation to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
- Contributed creative ideas for salon window displays, attracting potential clients and showcasing current trends in hair design.
Hairstylist Apprentice
The Wexford House
Tampa, FL
05.2021 - 05.2022
- Same duties as above Cosmetologist position
Assistant Hair Stylist
The Hair Lounge 3748 Turman Loop (813)-507-2858 Wesley Chapel.
Tampa, FL
04.2020 - 04.2021
- Same duties as above Cosmetologist position
Shipt Shopper
Shipt
Tampa, FL
04.2019 - 04.2020
- Shop for all items on the customers’ grocery list.
- If the product is not available, communicated with client about other options available.
- Deliver groceries on time and safely.
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Ensured safe transportation goods.
- Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
- Demonstrated attention to detail when selecting products, resulting in fewer returns and higher customer satisfaction.
- Maximized productivity by navigating layout of the store effectively.
- Managed challenging situations calmly and professionally, resolving issues to maintain strong customer relations.
- Adapted quickly to logistical barriers.
- Achieved consistent on-time deliveries by expertly planning routes, accounting for traffic patterns, and weather conditions.
- Improved communication with customers through consistent updates regarding their order status.
- Trained new Shipt Shoppers, offering guidance and support to the role.
- Developed strong relationships with store employees, leading to better collaboration and improved efficiency during shopping trips.
- Streamlined order processing for faster delivery times by effectively prioritizing tasks.
- Handled multiple orders simultaneously while maintaining accuracy and adhering to strict deadlines.
- Contributed to the growth of the Shipt platform through positive word-of-mouth referrals from satisfied customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Loaded and unloaded orders at customer's homes or locations.
Merchandiser
Target
Tampa, FL
07.2015 - 03.2019
- Set up all new displays throughout the entire store.
- After each new planogram was set, ensured all new inventory were put out accordingly.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Ensured visual integrity.
Education
Associate of Science - Radiology
HCC
Tampa12.2024
Barber Hair Design License - Barbering
Shear Excellence Hair Academy
Tampa, FL04.2021
Cosmetology License - Cosmetology
Shear Excellence Hair Academy
Tampa, FL11.2018
High School Diploma -
Green Valley High School/ Mojave High School
Las Vegas, NV06.2005
Skills
- Organizational and cleaning skills
- Sales
- Planograms
- Driving (Box truck, van)
- Merchandising operations, displays and planning
- Store Layout and space optimization
- Pricing and Signage Updates
- Customer Relationship Management (CRM)
- Store maintenance
- Vendor Relations and collaboration
- Customer Service
- Attention to Detail
- Critical Thinking
- Staff Training and supervision
Certification
- Barbering License
- Cosmetology License
- Driver's License
- Non-CDL Class C
References
- Krista Ritchie, (941) 234-6737
- Sheila Lathos, (609) 238-1340
- Jennifer Van Ess, (727) 992-9233
Timeline
Merchandising Specialist
Lowe's Home Improvement
12.2022 - Current
Hairstylist/Cosmetologist
Tribeca Color Salon
06.2022 - 05.2023
Hairstylist Apprentice
The Wexford House
05.2021 - 05.2022
Assistant Hair Stylist
The Hair Lounge 3748 Turman Loop (813)-507-2858 Wesley Chapel.
04.2020 - 04.2021
Shipt Shopper
Shipt
04.2019 - 04.2020
Merchandiser
Target
07.2015 - 03.2019
Associate of Science - Radiology
HCC
Barber Hair Design License - Barbering
Shear Excellence Hair Academy
Cosmetology License - Cosmetology
Shear Excellence Hair Academy
High School Diploma -
Green Valley High School/ Mojave High School