Tyrone Sanders
Pflugerville
Summary
Dynamic customer service professional with proven sales ability and exceptional communication skills, honed at Sprint Corp. Adept at resolving inquiries and enhancing client satisfaction. A quick learner who thrives in team environments, consistently exceeding expectations while managing high-volume interactions. Committed to delivering outstanding service and fostering strong client relationships.
Overview
15
15
years of professional experience
Work History
Independently Contracted Barber
Generations Barber Shop
01.2018 - Current
- Delivered precision haircuts and grooming services to diverse clientele.
- Maintained cleanliness and organization of workstations and tools.
- Advised clients on hairstyles, products, and maintenance techniques.
- Developed strong client relationships through exceptional customer service.
- Managed the appointment scheduling system efficiently to maximize productivity.
Call Center Customer Service Specialist
Sprint Corp.
04.2015 - 03.2016
- Resolved customer inquiries through effective communication and problem-solving skills.
- Provided support for billing disputes, ensuring accurate resolution and customer satisfaction.
- Managed high-volume calls while maintaining professionalism and adherence to company protocols.
- Trained new team members on systems, processes, and customer service best practices.
- Provided technical support.
- exceeded monthly sales quotas
Cashier
Vet Pride Services
02.2013 - 04.2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register area to ensure smooth operations during peak hours.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Trained new staff on cash handling procedures and customer service standards.
- Greeted soldiers entering the dining facilty and responded promptly to customer needs.
Teller
Texas Partners Federal Credit Union
02.2011 - 03.2013
- Processed customer transactions efficiently, ensuring accuracy in cash handling and financial operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained up-to-date knowledge of credit union products to effectively assist members with their financial needs.
- Collaborated with team members to streamline workflows and improve overall service delivery efficiency.
Education
Associate of Science - General Studies
Central Texas College
Killeen, TX12-2010
Skills
- Quick learner
- Team collaboration
- Proven sales ability
- Verbal communication strength
- Exceptional customer service
- Effective time management
- Professional phone communication
Timeline
Independently Contracted Barber
Generations Barber Shop
01.2018 - Current
Call Center Customer Service Specialist
Sprint Corp.
04.2015 - 03.2016
Cashier
Vet Pride Services
02.2013 - 04.2015
Teller
Texas Partners Federal Credit Union
02.2011 - 03.2013
Associate of Science - General Studies
Central Texas College