Summary
Overview
Work History
Education
Skills
Timeline

Tyrone Schell

Retail Merchandiser Lead Manager
Drexel Hill,Pa

Summary

I am a results-driven and forward-thinking business operations manager specializing in asset protection in the retail industry with expertise in P&L management, training development, inventory control, people management, operational performance, merchandising standards, cross-functional team leadership, and statistical analysis. Well versed in innovation in product range and responsiveness to market trends. Adept at creating short and long-term business plans. Recognized for supporting and developing teams through dynamic leadership and performance management. I possess excellent verbal and written communication skills. I am organized and detailed, with a knack for understanding procedures and logistics. I have a strong skill in time management, prioritizing tasks, and meeting deadlines. I recently completed an applied computer technology course, and am skilled in the use of computers, which include all Microsoft Office programs and the Internet. Attached is my resumé for your review. I thank you for your consideration.

Overview

17
17
years of professional experience

Work History

Retail Merchandise Lead Manager

BJ's Wholesale Club
Warrington, PA
12.2021 - Current
  • Responsible for overseeing specific areas of the club depending on role- Operations, Merchandising, Member Services, or Perishables
  • Serves as a leader of the entire club by providing direction, oversight, and validation of company expectations and initiatives
  • Establishes efficiencies, maintains policies and procedures, delivers a positive service experience to Members, and ensures a positive and safe environment for Members and Team Members
  • The manager is responsible to function as the Manager on Duty (MOD) as assigned
  • While MOD, the manager has responsibility to manage the entire Club, including all Club departments, to ensure excellent Member engagement, to address any and all concerns brought to the MOD's attention, and to escalate any concerns, as appropriate.
  • Worked effectively in fast-paced environments.
  • Delivered services to customer locations within specific timeframes.
  • Skilled at working independently and collaboratively in a team environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked well in a team setting, providing support and guidance.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assets protection Executive team leader

TARGET
Philadelphia, PA
12.2018 - 11.2021
  • Controls the unexplained loss of merchandise and improves profitability by identifying and communicating goal and objectives: building accountability for policies and procedures
  • Measuring adherence to loss prevention policies and procedures
  • Reviews variances to inventory reports
  • Conducts operational and pre-inventory reviews, gathering data, auditing results and monitoring deficiency trends
  • Identifies improvement opportunities
  • Communicates and works with managers, and associates to determine corrections needed to inventory controls and influencing the implementation and execution of control corrections
  • Teaches managers and associates operational controls and processes in multiple stores. -Coordinates, completes and oversees job-related activities and assignments for asset protection by developing and maintaining relationships with key stakeholders
  • Supports plans and initiatives to meet customer and business needs. -Detects, deters, investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other illegal activities
  • Conducts investigations relating to the operations and policies of the company, obtaining evidence, taking statements, writing case reports and providing courtroom testimony as needed: and participating in collaborative efforts with other investigative entities. -Manages facility level training and execution of asset protection and safety functions by reviewing the application of policies, procedures and operational controls. -Identifying gaps in expectations versus training levels and determining training needs
  • Develops and delivers training on asset protection. -Supervises the Asset Protection Associate program by analyzing current store theft trends, and external crime trends to create plans to control the unexplained loss of merchandise. -Supervises the reclamation’s and the directs receiving programs within the store, ensuring that all company policies and procedures are followed when shipping, receiving and disposing of merchandise in a timely fashion. -Monitors safety and risk controls within a facility by ensuring an effective safety program is in place
  • Supervises the safety team, identifying accident trends to develop and implement solutions to prevent accidents. -Ensures compliance with company policies and procedures and supports company mission values and standard of ethics and integrity by implementing related action plans. -Detecting, deterring, investigating and resolving violations of company policies and criminal activities. -OSHA and eco lab compliance champion
  • Ensures that pests, fire code safety and evacuation laws are abided by in the store or a daily, weekly and monthly basis.
  • Advised senior management on asset protection-related matters, contributing to informed decision-making and effective resource allocation.
  • Developed and implemented comprehensive training programs for asset protection team members, resulting in improved performance levels.
  • Coordinated with legal team to draft contracts and legal documents.
  • Collaborated with cross-functional teams to develop integrated solutions for combating theft, fraud, and other security risks.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Acted as a key liaison between external loss prevention vendors and internal stakeholders, ensuring seamless communication and alignment of objectives for optimal results.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
  • Self-motivated, with a strong sense of personal responsibility.

Asset Protection Manager

Walmart
Wyncote, PA
07.2011 - 10.2018
  • Controls the unexplained loss of merchandise and improves profitability by identifying and communicating goal and objectives: building accountability for policies and procedures
  • Measuring adherence to loss prevention policies and procedures
  • Reviews variances to inventory reports
  • Conducts operational and pre-inventory reviews, gathering data, auditing results and monitoring deficiency trends
  • Identifies improvement opportunities
  • Communicates and works with managers, and associates to determine corrections needed to inventory controls and influencing the implementation and execution of control corrections
  • Teaches managers and associates operational controls and processes in multiple stores. -Coordinates, completes and oversees job-related activities and assignments for asset protection by developing and maintaining relationships with key stakeholders
  • Supports plans and initiatives to meet customer and business needs. -Detects, deters, investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other illegal activities
  • Conducts investigations relating to the operations and policies of the company, obtaining evidence, taking statements, writing case reports and providing courtroom testimony as needed: and participating in collaborative efforts with other investigative entities. -Manages facility level training and execution of asset protection and safety functions by reviewing the application of policies, procedures and operational controls. -Identifying gaps in expectations versus training levels and determining training needs
  • Develops and delivers training on asset protection. -Supervises the Asset Protection Associate program by analyzing current store theft trends, and external crime trends to create plans to control the unexplained loss of merchandise. -Supervises the reclamation’s and the directs receiving programs within the store, ensuring that all company policies and procedures are followed when shipping, receiving and disposing of merchandise in a timely fashion. -Monitors safety and risk controls within a facility by ensuring an effective safety program is in place
  • Supervises the safety team, identifying accident trends to develop and implement solutions to prevent accidents. -Ensures compliance with company policies and procedures and supports company mission values and standard of ethics and integrity by implementing related action plans. -Detecting, deterring, investigating and resolving violations of company policies and criminal activities. -OSHA and eco lab compliance champion
  • Ensures that pests, fire code safety and evacuation laws are abided by in the store or a daily, weekly and monthly basis. -Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment. -Serves as a potential deterrent to criminal activity by maintaining a highly visible presence when posted in designated areas and observing customer and associate behavior. -Monitors activities and store standards within the store that relate to safety, OSHA Compliance, and basic customer traffic flow by maintaining safety standards to ensure a safe and clean environment and responding to assistance requests from customers and associates. -Assists with securing and safeguarding the assets of the facility and property by observing and communicating suspicious activity, assisting with investigations, maintaining paperwork, logs, and other required documentation, appropriately executing emergency response procedures, and ensuring security and safety practices are in place and adhered to.
  • Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
  • Led regular meetings with key stakeholders to review the effectiveness of asset protection initiatives and discuss opportunities for further enhancement.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Coordinated with legal team to draft contracts and legal documents.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.

Package Handler/Zone Supervisor

United Parcel Service, UPS
Horsham, PA
2007.08 - 2010.10
  • Followed safety regulations to maintain safe work environment.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Strapped items down over protective padding to secure throughout transportation.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Followed verbal and written instructions to properly move and ship products.
  • Developed strong communication and organizational skills through working on group projects.

Education

Engineering

Delaware County Community College
GPA: 3.65

Skills

Stockroom Organization

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Timeline

Retail Merchandise Lead Manager - BJ's Wholesale Club
12.2021 - Current
Assets protection Executive team leader - TARGET
12.2018 - 11.2021
Asset Protection Manager - Walmart
07.2011 - 10.2018
Package Handler/Zone Supervisor - United Parcel Service, UPS
2007.08 - 2010.10
Delaware County Community College - , Engineering

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Tyrone SchellRetail Merchandiser Lead Manager