Amber Howe
Cordova,TN
Summary
Accomplished Office Manager with a proven track record at Miracle Method, adept in customer relations and office administration. Expert in enhancing team productivity and financial management, achieving cost reductions while maintaining high-quality services. Skilled in multitasking and clear communication, I excel in staff management and organizational tasks, ensuring streamlined operations and positive outcomes.
Overview
18
18
years of professional experience
Work History
Office Manager
Miracle Method
06.2020 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Office Manager
Advance Muffler and Brake
04.2012 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Controlled finances to lower costs and keep business operating within budget.
- Dis patched drivers to their destinations for parts delivery in a timely manor
- Handled any issues that drivers may have had on routes
- Pay Roll
Office Assistant/Office Manager
River City Cleaning
09.2006 - 03.2012
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Accounts payable/ Receivable
- Made employee schedules
- Managed daily workload schedules for employees
Education
High School Diploma -
Kingsbury High School
Memphis, TN05.2006
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll Processing
- Bookkeeping
- Clerical Support
- Credit and collections
- Staff Management
- Staff hiring
- Report Writing
- Computer Skills
Timeline
Office Manager
Miracle Method
06.2020 - Current
Office Manager
Advance Muffler and Brake
04.2012 - 03.2020
Office Assistant/Office Manager
River City Cleaning
09.2006 - 03.2012
High School Diploma -
Kingsbury High School
Similar Profiles
Michael Gibril SesayMichael Gibril Sesay
Technician at Miracle MethodTechnician at Miracle Method
Brittney NaroBrittney Naro
Business Owner at Miracle MethodBusiness Owner at Miracle Method
Jesse AlexanderJesse Alexander
Senior Technician at Miracle Method Surface RefinishingSenior Technician at Miracle Method Surface Refinishing