Amber Howe
Cordova,TN
Summary
Accomplished Office Manager with a proven track record at Miracle Method, adept in customer relations and office administration. Expert in enhancing team productivity and financial management, achieving cost reductions while maintaining high-quality services. Skilled in multitasking and clear communication, I excel in staff management and organizational tasks, ensuring streamlined operations and positive outcomes.
Overview
18
18
years of professional experience
Work History
Office Manager
Miracle Method
06.2020 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Office Manager
Advance Muffler and Brake
04.2012 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Controlled finances to lower costs and keep business operating within budget.
- Dis patched drivers to their destinations for parts delivery in a timely manor
- Handled any issues that drivers may have had on routes
- Pay Roll
Office Assistant/Office Manager
River City Cleaning
09.2006 - 03.2012
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Accounts payable/ Receivable
- Made employee schedules
- Managed daily workload schedules for employees
Education
High School Diploma -
Kingsbury High School
Memphis, TN05.2006
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll Processing
- Bookkeeping
- Clerical Support
- Credit and collections
- Staff Management
- Staff hiring
- Report Writing
- Computer Skills
Timeline
Office Manager
Miracle Method
06.2020 - Current
Office Manager
Advance Muffler and Brake
04.2012 - 03.2020
Office Assistant/Office Manager
River City Cleaning
09.2006 - 03.2012
High School Diploma -
Kingsbury High School
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