Tyrone Torres
Anaheim,CA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Innovative and goal-oriented Management professional committed to mailroom position. Dedicated team player skilled at mediation and conflict resolution.
Overview
20
20
years of professional experience
Work History
Manager
Oilstop
06.2008 - Current
- Managed operations of a profitable oil change facility.
- Developed staff member's character to lead and serve.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, as well as with customers; actively listening to concerns and finding appropriate middle ground.
- Handled all mail correspondence from corporate office and facility.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Logistics Team Member
Thistle
08.2021 - 05.2023
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Automotive Technician
Jiffy Lube
03.2005 - 01.2008
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Maintained accurate records of time and materials required to perform repairs and service.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Bakery Associate
Costco
01.2004 - 02.2006
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Education
High School Diploma -
Estancia High School
Costa Mesa, CA06.2003
Skills
- Managing Routines
- Invoice Reconciliation
- Managing Multiple Tasks
- Managing Operations and Efficiency
- Reading Comprehension
- Time Management
- Verbal and Written Communication
- Managing Files and Records
Languages
Spanish
Full Professional
Timeline
Logistics Team Member
Thistle
08.2021 - 05.2023
Manager
Oilstop
06.2008 - Current
Automotive Technician
Jiffy Lube
03.2005 - 01.2008
Bakery Associate
Costco
01.2004 - 02.2006
High School Diploma -
Estancia High School
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