Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Tyrone  Wade

Tyrone Wade

Human resources
Ontario,CA

Summary

Attentive employee offering remarkable customer service history over solid background. Creative and outgoing with expertise in cross-selling products and services, monitoring inventory and maintaining clean and appealing customer areas. Organized and hardworking Event Staff Member with experience supporting planning and implementation of events for private and corporate clients. Liaises with guests regarding seating arrangements and special accommodations. Works with vendors to address client requests for specific services, contributing to repeat business. Friendly offering great sales and marketing skills and demonstrated record of success in keeping customers satisfied and spending. Self-motivated and hardworking with effective communication and interpersonal talents. Looking for new opportunity in hospitality to leverage strong attention to detail, time management and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Event Staff Member

CSC
01.2018 - 04.2022
  • Operated audio and video equipment for movie presentations.
  • Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.
  • Developed and managed event budgets and monitored expenses.
  • Reported any damage or maintenance issues to manager.
  • Inspected tickets and customer IDs, checking for appropriate age requirements.
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.

YMCA Youth Counselor

YMCA
02.2014 - 10.2016
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Arranged and facilitated therapy sessions for individuals, couples, and families.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
  • Created and implemented individualized plans for individual youth.
  • Provided crisis intervention and emotional support to youth.
  • Listened to clients' concerns and provided encouragement and support.

Customer Service Associate

Kimco
07.2008 - 01.2011
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Delivered prompt service to prioritize customer needs.
  • Sought ways to improve processes and services provided.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

GED -

Inglewood High School
Inglewood, CA

AA - Business Administration And Management

UEI College
Ontario
07.2023

Skills

  • Program Distribution
  • Checking Credentials
  • Promotions Programs
  • Catering Events
  • Reading Comprehension
  • Complex Problem-Solving
  • Hospitality Management
  • Sales Presentation
  • Risk Mitigation
  • Goals and Performance
  • Team Oversight
  • Excellent Communication Skills
  • Sales Program Coordination
  • Customer Relations
  • Payroll and Benefits Administration
  • Wages and Salary
  • Event Planning
  • Event Management
  • Performance Management
  • Microsoft Office
  • Time Tracking and Payroll Administration
  • Payroll Completion

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Event Staff Member

CSC
01.2018 - 04.2022

YMCA Youth Counselor

YMCA
02.2014 - 10.2016

Customer Service Associate

Kimco
07.2008 - 01.2011

GED -

Inglewood High School

AA - Business Administration And Management

UEI College
Tyrone WadeHuman resources