Tyrone Windom
Frisco,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SICK INC
integrated automation engineer
Dallas, TX
10.2023 - Current
- Support various SICK Services and Products including automation for conveyor belt logistics throughout North America
- Provide amazing customer service by effectively managing customer expectations
- Build support structures and populate with sensor and automation equipment
- Use of hand tools and basic construction knowledge
- Make electrical connections to control panel for sensor and automation equipment
- Configure automation products utilizing laptop and configuration software
- Perform onsite start up support, monitor installed equipment for proper operation, and adjust as needed
- Troubleshoot, diagnose, and replace equipment
- Successfully install, static test, and commission a minimum of at least two single line fixed depth of field scanner
- Install, static test, and commission a minimum of at least two single line auto-focus scanner
- Successfully install, static test, and commission a minimum of at least two CDM module CLV based master/slave scanner system
- Technical Learning – Working knowledge of SOPAS and CLV Setup engineering software
Remote Field Service Technician
Kongsberg Precision Cutting System
Dallas, TX
03.2021 - 05.2022
- Diagnose and repair faulty equipment on site by troubleshooting digital cutting table hardware and software
- Install digital cutting tables and conduct onsite trainings on software to ensure proper day to day use and maintenance
- Provide support to end users by phone, email or on site
- Use a ticketing system through Salesforce to complete assigned work orders
- Diagnose, troubleshoot and resolve a wide range of software, hardware and network issues
- Served on team installing hardware and software upgrades
- Perform preventive maintenance on cutting tables and complete intervention reports
- Maintain electrical and mechanical knowledge to sustain the hardware and software setups
- Identify and resolve technical hardware and software issues via phone support.
Equipment Technician III
Shutterfly Inc
Plano, TX
01.2020 - 03.2021
- Perform electrical, mechanical, chemical, and consumables diagnostics and repair of digital presses and bindery/finishing equipment
- Served on team installing hardware and software upgrades
- Inventory control, purchasing, parts tracking, and schedule preventative maintenance
- Execute audits, work with vendors to schedule upgrades and escalate equipment issues
- Read schematic drawings and wire diagrams
- Maintain mechanical aptitude and skills to perform maintenance on systems which include component replacement, troubleshooting, preventative maintenance and identifying hazards.
Journeyman Utility Worker
People’s Gas Light and Coke
Chicago, IL
12.2011 - 07.2019
- Cut and thread pipes to install natural gas lines from the meter into the premise
- Install gas regulators; test valves and regulators for leaks and pressure setting using testing equipment
- Install and perform maintenance on hot water tanks and central heating plants
- Locate underground natural gas systems; Pressure test installed gas lines using springs & liquid gauges
- Team lead for construction crew; oversaw project operations
- Maintained the ability to perform various types of physical exertion such as lifting, pulling, and drilling
- Worked in all weather conditions and at various heights while adhering to DOT and OSHA safety practices
- Operated excavating machinery (front loaders and backhoe) and hand tools for digging
- Document and submit work performance by operating mobile devices and computers.
Education
High School Diploma -
Thornridge High School
Skills
- Technical Skills
- Windows & Mac Operating System
- Troubleshooting and Analysis
- Documentation and Reporting
- Verbal and Written Communication
- Customer Service
- Troubleshooting and Diagnosis
- Technical Support
- Problem and Issue Resolution
- Testing and Analysis
- Strong knowledge of LAN, WAN and VPN
- Solid knowledge of IT Help Desk system
Certification
- OSHA 30
- Https://www.credly.com/users/tyrone-windom/badges
- CompTIA A+
- CompTIA Server Plus
- Microsoft Certified: Azure Fundamentals
- Microsoft Certified: Azure Data Fundamentals
- Microsoft Certified: Dynamics 365 Fundamentals (CRM)
- Microsoft Certified: Azure AI Fundamentals
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Certified: Power Platform Fundamental
- Microsoft Certified: Power Platform Fundamentals Professional Certificates
Timeline
SICK INC
integrated automation engineer
10.2023 - Current
Remote Field Service Technician
Kongsberg Precision Cutting System
03.2021 - 05.2022
Equipment Technician III
Shutterfly Inc
01.2020 - 03.2021
Journeyman Utility Worker
People’s Gas Light and Coke
12.2011 - 07.2019
High School Diploma -
Thornridge High School
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